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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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November 04, 2021

Star Jeep offered much better diagnostic capability than Pep Boys. That's not saying too much but it's my experience The cost of service was premium prices for premium service. More

by Josiah's_Grand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Perez
Nov 04, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 31, 2021

2nd time bringing the car for a problem that can’t be resolved while I experience it on a daily basis. More

by Tomer.peer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre
Nov 11, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

October 31, 2021

Best services ever. Especially, the GM paul was truly amazing and helpful. The staff are friendly and didn’t have to wait long. More

by Lexydass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 04, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 29, 2021

Nice but they need coffee & a working TV. Some tea & cookies or donuts would be nice. More

by Iluvlibra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Nov 04, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate the feedback and suggestion.

October 29, 2021

Their customer service is quite excellent, and the efficiency with which they diagnosed and my Jeep is beyond reproach More

by tatterbury32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 29, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 29, 2021

The worst service I ever see in my life Bad customer service South shore chrysler is much better More

by Abo.omer43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz
Nov 11, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

October 29, 2021

Very fast service. Dropped the car off 8am for a diagnostic on my radio and was ready within the hour More

by peterdm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Perez, Tequan Grant, Damien Reddick, Jhonatan Rubio, Nikita Carlos, Mike Cruz, T'Tianna Avent, Cammy Hernandez
Nov 04, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 29, 2021

Waiting area is clean comfortable, the service was complete. Good job by the service team More

by Slam112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get his name the service manager was excellent
Oct 29, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 21, 2021

The manager Paul was great! He and the rest of the team took care of everything I needed. More

by thewiz86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 20, 2021

My experience was not a good one. First the cost of repair was more than the value of the vehicle as it included many things that I did not want or need to be fixed. Second after the repair I had the More

by BREYWAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Muciela
Oct 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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