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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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October 20, 2021

No concern for the customer, and fails to honor appointments, then poor communication of status. More

by yserbiusgandalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
Nov 11, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

October 20, 2021

Quick intake, professional, only fixed what needed fishing rather than suggesting excessive unnecessary repairs, very convenient location in Queens. Will be leaving the place I go to regularly now and More

by zoltan.antal.01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres
Oct 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 20, 2021

Pleasant and nice at time of service from the time I bring my car to the time I picked up decent time for oil change More

by GLADYSBECERRIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant
Oct 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Gladys - thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 16, 2021

The service was excellent will recommend to others looking forward to use your services again More

by Vbrhymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jerez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Perez
Oct 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate the recommendation and look forward to working with you again in the future!

October 09, 2021

Very good very happy very very happy I’m very proud of you thanks for everything More

by Pomah059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz
Oct 12, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 07, 2021

Arnold unprofessional. Never return calls to customer. Paul Rowe was excellent to fix my jeep fixed after months dealing with Arnold. I waited 2-3 weeks for an appointment for 9/7 only to know that Arnold More

by Ydias69
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Rowe
Oct 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

October 07, 2021

Amazing customer service. Great Team work. I didn't make an appointment but was taken care off and I appreciate that. More

by Sarah semon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service crew
Oct 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Sarah - thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 07, 2021

Staff was very polite, professional, and resolved my issue in a timely matter. They explained the repair so I was comfortable with it. More

by matteo65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
Oct 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

October 06, 2021

Great quality service the work they do is impeccable and the people are very courteous and friendly More

by DAPHLE08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Oct 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future!

September 27, 2021

Best car experience! I love my Ram 1500. Customer service is excellent. Tequan is very helpful and honest. I highly recommend this dealership More

by STEPHANIEARIAS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
Sep 30, 2021 -

Star Chrysler Jeep Dodge Ram responded

Stephanie - Thank you for the kind words, and we look forward to seeing you again!

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