Star Chrysler Jeep Dodge Ram - Service Center

No concern for the customer, and fails to honor appointments, then poor communication of status. appointments, then poor communication of status. More

Quick intake, professional, only fixed what needed fishing rather than suggesting excessive unnecessary repairs, very convenient location in Queens. Will be leaving the place I go to regularly now and fishing rather than suggesting excessive unnecessary repairs, very convenient location in Queens. Will be leaving the place I go to regularly now and returning here going forward. More

Pleasant and nice at time of service from the time I bring my car to the time I picked up decent time for oil change bring my car to the time I picked up decent time for oil change More

The service was excellent will recommend to others looking forward to use your services again looking forward to use your services again More

Very good very happy very very happy I’m very proud of you thanks for everything you thanks for everything More

Arnold unprofessional. Never return calls to customer. Paul Rowe was excellent to fix my jeep fixed after months dealing with Arnold. I waited 2-3 weeks for an appointment for 9/7 only to know that Arnold Paul Rowe was excellent to fix my jeep fixed after months dealing with Arnold. I waited 2-3 weeks for an appointment for 9/7 only to know that Arnold did not ordered the parts. The appointment was made by the warranty rep. I’ve been seeking to have my jeep fixed since March, and I’ve missed work on two different occasions due to appointments that was set up by Arnold and he will not order the parts that is needed for the work on my keep. Paul Rowe was able to get my Jeep in the next day and fixed. I expressed to Mr. Rowe that I was not going to return to the shop because of the unprofessional customer service I experienced from Arnold. Mr. Rowe was professional in the way he assure me that customer service is the highest priority at Chrysler jeep service. I believe I will return for service there. Thanks Mr. Paul Rowe for making such difference. More

Amazing customer service. Great Team work. I didn't make an appointment but was taken care off and I appreciate that. an appointment but was taken care off and I appreciate that. More

Staff was very polite, professional, and resolved my issue in a timely matter. They explained the repair so I was comfortable with it. issue in a timely matter. They explained the repair so I was comfortable with it. More

Great quality service the work they do is impeccable and the people are very courteous and friendly the people are very courteous and friendly More

Best car experience! I love my Ram 1500. Customer service is excellent. Tequan is very helpful and honest. I highly recommend this dealership service is excellent. Tequan is very helpful and honest. I highly recommend this dealership More