Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
Besides the valet gentlemen you first encounter, this place is horrible with poor customer service. When I say poor customer service, I mean really horrible. This dealership is dark, gloomy and dirty. Th place is horrible with poor customer service. When I say poor customer service, I mean really horrible. This dealership is dark, gloomy and dirty. The workers don’t have any respect and they talk down to customers. With all seriousness, they need to take a class on methods to talk to customers. More
Took my 2012 dodge caravan to fix a steering wheel recall and when went to pick it up the check engine light was on. They wanted to charge me $157 to diagnose it. Had done inspection 2 weeks before and there and when went to pick it up the check engine light was on. They wanted to charge me $157 to diagnose it. Had done inspection 2 weeks before and there were no knowing issue. At the time of check in the porter checked for check engine lights and they were nothing. I have it on my dash cam. I am very disappointed and this will be the last dodge, jeep or Chrysler we will ever purchase. My enter family owns one and would not recommend to any friends or family. Took it to my local machine and they said it's the TPIN box that is damaged. I should have never took it in for the recall. I am not spending $1300 for a new tpin box. I.will post on other sites so other owners can be aware More
The new manager Paul is amazing he try to make sure all customers feel comfortable very hot I’ll get them water a pays attention to their needs, also make sure that everything gets done that you’re suppose customers feel comfortable very hot I’ll get them water a pays attention to their needs, also make sure that everything gets done that you’re supposed to do on your car More
Waited over 3 hours to get recall airbag parts put in. Then was told they didn’t have all the parts Then was told they didn’t have all the parts More
I brought my car in for water leak and the dealership kept it for over a month. They basically said they can’t give me a loner and we’re very unresponsive with my calls and concerns. kept it for over a month. They basically said they can’t give me a loner and we’re very unresponsive with my calls and concerns. More
They lie they have you sitting around they tell you to come and when you get there they say they didn't tell you to come come and when you get there they say they didn't tell you to come More