Star Chrysler Jeep Dodge Ram - Service Center

The service was good and workers were friendly. Parking was a little ruff and price was ok there was extended warranty. Involved in case too Parking was a little ruff and price was ok there was extended warranty. Involved in case too More

I brought my vehicle in for service do to water leaking into the vehicle under the steering wheel behind all electrical components. After not receiving a courtesy/loaner vehicle while my Durango was being into the vehicle under the steering wheel behind all electrical components. After not receiving a courtesy/loaner vehicle while my Durango was being inspected, I was told they could not re-create the issue and therefore they concluded there was no problem and I was to pick my vehicle up. Two days later in New York we had a storm in which my vehicle again Suffered water damage due to water making its way into the same location I had advised Andres the service Manager who took in my vehicle. Unfortunately I do not feel my vehicle nor my concern as a two time dodge Durango leasing customer were addressed. More

Staff is friendly knowledgeable always try their best to give you great deals on their vehicles used,preowned or new . Service center provides good quality of work give you great deals on their vehicles used,preowned or new . Service center provides good quality of work More

Paul the new manager is very nice, he approached me as soon as I walked in and offered to mover my jeep because I entered the wrong entrance. I was also provided a list of all things that needed to be fix soon as I walked in and offered to mover my jeep because I entered the wrong entrance. I was also provided a list of all things that needed to be fix in my truck with the estimated cost. I am please with the service I received at Star Chrysler in Queens Village. More

Friendly staff , clean ,fast and on point with the work . Recommend to use for Service. I will be back again . Thank you for the wonder experience . Recommend to use for Service. I will be back again . Thank you for the wonder experience . More

Good service paul and keoll were good it took two weeks for parts to come in. They replace transfer tank with warranty so i am happy about that for parts to come in. They replace transfer tank with warranty so i am happy about that More

I was able to get an appointment quickly and at the time that I requested with one day’s notice. Everyone I dealt with from the minute I pulled up was smiling, friendly and very professional. My car was that I requested with one day’s notice. Everyone I dealt with from the minute I pulled up was smiling, friendly and very professional. My car was serviced within the time frame that they stated and cost less than the estimate. The waiting area was great, I was even able to get work done. I couldn’t be happier with the experience. Thank you! More

While it’s convenient to my home/place of work I can’t say it’s the best place. You’re given a number you’re able to text and NO ONE answers your text. I’ve called numerous times to speak to someone and d say it’s the best place. You’re given a number you’re able to text and NO ONE answers your text. I’ve called numerous times to speak to someone and don’t get a call back. If the car won’t be ready as promised I feel one should be called and advised of that. After having had my car since Tuesday I finally got it back unserviced on Friday due to the part that was sent was defective and now have to wait 10 days. Ridiculous is an understatement. Not happy, at all. More

Great service now that they have an experienced new Manager. He greets guests and treats customers with care and consideration. A breath of fresh air! Manager. He greets guests and treats customers with care and consideration. A breath of fresh air! More

The manager Paul and the staff are outstanding. I will send my family and friends to the location. Top tier customer service at this location. Quality work and fast service. send my family and friends to the location. Top tier customer service at this location. Quality work and fast service. More