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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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August 18, 2021

The new manager Paul has already made a HUGE difference in terms of the atmosphere. I hope it remains! Before the customer was terrible. Him being new there will hopefully continue to make this place bette More

by GRIMELLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 19, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the recommendation and look forward to working with you again in the future!

August 17, 2021

They found the nagging problem in my PT cruiser, informed me of the solution they intended to use, delivered on it and when I picked up the car the interior seemed cleaner than when I brought it in. More

by ANTHONYZIAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kion
Aug 19, 2021 -

Star Chrysler Jeep Dodge Ram responded

Anthony - thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

August 14, 2021

I had an exceptional service at star ,i was shocked when they said the car was finished. The service was a 10. Thank you very much More

by claudanmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
August 12, 2021

My care went in for recall, then they say it had problems starting, I paid $573.99 for starter, care still not working, they claim is wire corrosion I paid $174 car still not working More

by Tinjral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember, he is Hispanic
Aug 17, 2021 -

Star Chrysler Jeep Dodge Ram responded

Tinjral - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 12, 2021

I would not recommend anyone to this dealership for service. They tried to charge me 2800 for a 886 dollar job. Such a rip off. Plus I still had to pay a 200 restocking fee for a part that they ordere More

by Véronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 17, 2021 -

Star Chrysler Jeep Dodge Ram responded

Veronica - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 11, 2021

It took more than a month to replace a defective transmission. At least they were very apologetic, and as a gesture of good faith they charged me for an oil change without consent. More

by Gabriel.aviles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keon
Aug 17, 2021 -

Star Chrysler Jeep Dodge Ram responded

Gabriel - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 07, 2021

It's was very pleasant advisor keep me.inform.on my veg while I waited for my car he gave me a multipoint inspection report on further service recommendation. More

by Roweoaul26
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold, Tequan Grant, Damien Reddick, Jhonatan Rubio, Mike Cruz
Aug 09, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the recommendation and look forward to working with you again in the future!

August 05, 2021

You services sucks there . The service people are no good and not to too smart. The 2 guys who take ur car in the morning are fantastic 👏. More

by firehouse133gb
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 01, 2021

In inspection turned into a month long process which cost me almost $3k. They need to rehire the old employees back because they know what they’re doing. I was told that they hired all new employees which th More

by ATHENIASSALON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their name
Aug 17, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 01, 2021

The service was very good and the staff is very nice. From the time you get there until the time you leave. I will be back until I trade this one in. More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muicela
Aug 09, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate it and look forward to working with you again in the future!

Aug 09, 2021 -

HUBWILLIAMS responded

It will be my pleasure. Thanks

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