Back

Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

Sort by
June 02, 2021

First my dream car now . Second jeep from you guys . This time for my mom . Thank you for making her experience amazing . We thank you guys so much More

by Keema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 21, 2021

I would never go to the one on Jamaica Ave Be warm stay I would never go to the one on Jamaica Ave Be warm stay away don’t give them y’all service. I am so glad I did not buy my vehicle here but to have i More

by Prittania
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Arnold and Alex, Nikita Carlos
Jun 09, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Jun 09, 2021 -

Prittania responded

Alex was the manager I dealt. With he was very rude

Jun 09, 2021 -

Prittania responded

The dealership has been totally wrong to treat a paying customer the way they had treated me

May 15, 2021

Service is good. You should not accept a car into the shop if you know it won’t be serviced till the following day of later. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas
May 17, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review our dealership. We appreciate the feedback.

May 11, 2021

They was really friendly when I got there and my advisor He was very helpful he take time to explain and make me understand what was going on with my car thank you to everyone the technician that work on i More

by JOSNERANTOINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Wilson
May 12, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thanks for the 5-star rating and the kind words! We appreciate it and look forward to working with you again in the future at Star Chrysler Dodge Jeep Ram!

May 08, 2021

I went for oil changed, tire rotation and balance is wonderful. I had a noise in front wheel that only come sometimes. Did not com when I was at the Dealership. More

by HUBWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Muicela
May 10, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review our dealership! If we can help with anything in the future, please reach out. Thank you.

April 25, 2021

I brought my car for diagnostics and for them to pay special attention to remote start . I also call before I went in about alignment of the chasses front when I get there I was told they dont do that More

by Markthomas444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jhonatan Rubio
May 03, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

April 21, 2021

I arrived 5:50am and there was one vehicle ahead of me then 15 minutes before opening someone parked infront of the first vehicle, when the gate opens the vehicle that followed immediately the first vehic More

by ijnazareno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY TORRES
April 15, 2021

I am happy with the work job is 💯 quality work but I was not with the price I pay to fix that lug nut 🔩 per More

by WARLACK40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Apr 16, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review our dealership. We appreciate the important feedback.

April 13, 2021

Usually after your car is serviced it bought out to the customer. 9/20 & 12/20 it was bought out to me.. My last visit 4/9 it wasn’t.. I understand routines change but it would have been nice if the cashie More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 16, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

April 11, 2021

Complaint not resolved, noticed the check engine light still on at the time of pick up and informed to Mr. Keon. Spent $2600/- no idea whattodo😟 More

by lajjacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keon
Apr 16, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

...
55
...