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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.2
1,093 Reviews

1,093 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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March 30, 2021

Staff was very polite and listened to my concerns for service to be checked on my car. The balance to be paid was reasonable too. More

by SPURLINGSASDANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikita Carlos
Mar 30, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 29, 2021

Brought my Jeep in on Monday with a long list of issues. My goal was to pick it up fixed Friday, and they achieved it! More

by arcanewisdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Jerez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY TORRES, Stephanie Perez, Tequan Grant, Damien Reddick, Jhonatan Rubio, Nikita Carlos
Mar 30, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We appreciate it and look forward to working with you again in the future!

March 27, 2021

My only problem was scheduling appt, taking day off and not arranging transportation home only to find appt was just to drop car off. It was misleading. Left car for 30 hours only to learn a plug under the More

by cathymartin1304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Mar 29, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review our dealership. We appreciate the feedback and will use that to improve our customer's experience going forward! We look forward to working with you again in the future.

March 27, 2021

Thank you and the staff for a great service for my car. My car had a yellow warning light on that the car needed service. More

by MS.JOANBROWNELONDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikita Carlos
Mar 29, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We appreciate the recommendation and look forward to working with you again in the future!

March 24, 2021

I give you a 0 because I brought my car to you for repairs with a warrantee. and I windup paying $500+ and nothing done. More

by DRUMERGIRL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold , Tequan Grant
Apr 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

March 21, 2021

Quick and easy oil change!! Arnold provided good service !! No hassles good job good job good job good job good job good job thanks!! Thanks!! More

by MARK25936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold
Mar 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future!

March 19, 2021

Very friendly environment. The staff was very helpful and swift with service. I always come here to get my car serviced. I bought my car from here. More

by TYLERCUTIE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Mar 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future!

March 18, 2021

Dropped my car off on Friday didn’t get it back until Tuesday. I was told I would get it back Monday. I didn’t get a phone call to inform me of delay. Coupled with no loner car service made this experien More

by ICOACH8S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keon
Apr 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

March 18, 2021

Poor Service I bought my car in for inspection and they had a accident with my vehicle. My warranty expired Sunday and Monday they charged me for a socket and left turn light 50.00. I would never use them More

by SEANNIXON1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

March 12, 2021

I call the dealership and they set me up with a appointment. I pulled up 10 minutes late and signed the paperwork. Went for breakfast and by the time I finished, the SUV was ready. More

by HUBWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muicela
Mar 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future.

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