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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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February 20, 2021

I had an oil change done. I was pleased with such a short wait. Would recommend this dealership to family and friends. Good job Star. More

by Desiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
Feb 22, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

February 16, 2021

I like you guys fine. You're just really expensive and you're not open on Saturdays and Sundays for service. But my works so far and that's what I needed. Good job. More

by Tini4250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
Feb 19, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your important feedback! We appreciate it and look forward to working with you again in the future!

February 13, 2021

Usually i have a fine experience but my car shut off on my one day when i started it and i only had the vehicle for a 1 year brand new off the show room floor ,i brought it in to get service but you guys a More

by LOVELIVELIFE814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the names
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 08, 2021

Great service, courteous and friendly staff at Star Crysler service department.my keep was returned at the time I was promised and clean also my fluids were roped off. So I’ll recommend this dealer to More

by Rakesh2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

February 07, 2021

Terrible experience I ever encountered with dealership service. Attitude was unrealistic. Super blunt about everything, no smile no help. The problem was solved after 3 weeks when i gave up and contacted More

by M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Arnold
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 07, 2021

The work on my truck was great. I was told not to wait. They called 30 minutes later for pick up after I got home. More

by RLGII450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Feb 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

February 04, 2021

I brought my vehicle in because the engine light came on and the remote starter was not staying on. The problem was not fixed. Instead the thermostat for the heating system was changed. Due to certain cir More

by HAMDEN246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold - Service Dept.
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 30, 2021

My appointment was scheduled a month in advance for recalls. They kept my car for an entire day only to tell me the parts were not ordered. Then could not tell me when parts will be in to do the job. S More

by itchypalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Perez, Jhonatan Rubio
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 30, 2021

Got there about 940am had great service it was too long , came in for and oil change.would recommend this ply to every body. Thank you More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY TORRES
Feb 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Hector - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 19, 2021

I currently have a lease for a 2018 Jeep Compass with this dealership and had to recently go in for servicing . Keon in the service center was very knowledgeable and his customer service was remarkable . More

by Missy Fox
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keon in Service
Jan 20, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

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