Star Chrysler Jeep Dodge Ram - Service Center
Queens Village, NY
1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center
Bad experience car started ssmoking from the bonet the next day hose burst antifreeze leaked out i had to pay out a pocket to get fixed. Not to mention tow truck fee next day hose burst antifreeze leaked out i had to pay out a pocket to get fixed. Not to mention tow truck fee More
I rec’d excellent service with salesman Tequan. The pricing was reasonable and the transaction was smooth. Would definitely recommend this dealership to others in future pricing was reasonable and the transaction was smooth. Would definitely recommend this dealership to others in future More
Yes I have been dealing with Star Chrysler for years and there no complaints keep up the good and please remember my name is James A Williams not James Williams thank you Merry Christmas there no complaints keep up the good and please remember my name is James A Williams not James Williams thank you Merry Christmas More
Take forever to perform any type of service to the vehicle, lucky if you get the car back same day unless your simply getting and oil change/inspection done. Had 2 simple speed sensors replaced (both vehicle, lucky if you get the car back same day unless your simply getting and oil change/inspection done. Had 2 simple speed sensors replaced (both parts totalled 60$) ended up being charged over 650$ claiming it was for labor. Sensors that are easy to access on the car and would take at most an hour to replace. Total rip off, tried getting in contact with the service manager on 3 seprate occasions and if he wasnt im a meeting he was on a lunch break. On top of all they cant even garantee their work, theyll tell you it should drive well now if not bring it in but we cant garantee you wont be charged again.Never buying/using this dealership again when looking for my next car. PLEASE AVOID AT ALL COST!! More
I came in a few weeks ago for my regular maintenance oil change and vehicle check. I arrived at 7:30am but wasn't told until 12:30pm that I needed a total brake job. I didn't mind that the work had to be do change and vehicle check. I arrived at 7:30am but wasn't told until 12:30pm that I needed a total brake job. I didn't mind that the work had to be done but 5 hours later is unacceptable. I made another appointment for the following week (8:30am), and my vehicle wasn't ready for release until 12:45pm. This is my only complaint as in the past I've had better experiences. I understand with the pandemic and all, but I saw people who came in well after me come and go on both visits. I'll still use their services and count these off as "one-offs". The reps behind the counter were very accommodating and did apologize. More
I've been using star Chrysler 4 years because I was a business owner working on cars and that's what I was getting my parts from information if I have problems with Jeeps what are the Chrysler products i business owner working on cars and that's what I was getting my parts from information if I have problems with Jeeps what are the Chrysler products including Subaru now that I've had no problems with star Chrysler and I know that much better their Boulevard Jeep I know you personally that Boulevard sucks More
Had big electrical problem and done in no time. Thanks very much. Very friendly and professional people. Definitely will go back when need new car very much. Very friendly and professional people. Definitely will go back when need new car More
The service had been improved a lot. I had my oil change done and also repaired my tire due to found a nail. The service advisor kept me imformed for the status of my tire. The waiting room area was organiz done and also repaired my tire due to found a nail. The service advisor kept me imformed for the status of my tire. The waiting room area was organized and cleaned. Selection of magazines were organized in the magazine rack as well as on the display table. The floor was cleaned. The service advisor was very helpful, professional and knowlegable. I was very happy More