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Star Chrysler Jeep Dodge Ram - Service Center

Queens Village, NY

4.4
1,098 Reviews

1,098 Reviews of Star Chrysler Jeep Dodge Ram - Service Center

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December 15, 2020

Bad experience car started ssmoking from the bonet the next day hose burst antifreeze leaked out i had to pay out a pocket to get fixed. Not to mention tow truck fee More

by stanburynicej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Dec 21, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

December 12, 2020

I regrets taking my vehicle there. After five days stayed at the dealer I’m still experiencing the same problem, was a wast of time More

by Lionkingnicolas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherborne Williams
Dec 21, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

December 11, 2020

I rec’d excellent service with salesman Tequan. The pricing was reasonable and the transaction was smooth. Would definitely recommend this dealership to others in future More

by chaseflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
Dec 14, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We appreciate the recommendation and look forward to working with you again in the future!

December 09, 2020

Yes I have been dealing with Star Chrysler for years and there no complaints keep up the good and please remember my name is James A Williams not James Williams thank you Merry Christmas More

by Jawl52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY TORRES, Tequan Grant, Damien Reddick, John Morgan, Jhonatan Rubio
Dec 09, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

November 24, 2020

Take forever to perform any type of service to the vehicle, lucky if you get the car back same day unless your simply getting and oil change/inspection done. Had 2 simple speed sensors replaced (both More

by Sebas.vill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold
Nov 30, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

November 23, 2020

UPSET! I told you I have water puddling in the cabin of the car and service states they can’t see me until Wednesday?? Pissed More

by SSEVIEUX
Customer Service
Recommend Dealer
No
Employees Worked With
I don’t know
Nov 30, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

November 23, 2020

I came in a few weeks ago for my regular maintenance oil change and vehicle check. I arrived at 7:30am but wasn't told until 12:30pm that I needed a total brake job. I didn't mind that the work had to be do More

by Gfab912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tequan Grant
Nov 30, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

November 18, 2020

I've been using star Chrysler 4 years because I was a business owner working on cars and that's what I was getting my parts from information if I have problems with Jeeps what are the Chrysler products i More

by SRF652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
North Shore auto service center Flushing
Nov 19, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future!

November 14, 2020

Had big electrical problem and done in no time. Thanks very much. Very friendly and professional people. Definitely will go back when need new car More

by Dkrikheli9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RAY TORRES, Tequan Grant, Damien Reddick, John Morgan, Jhonatan Rubio
Nov 14, 2020 -

Star Chrysler Jeep Dodge Ram responded

You are very welcome. And thank you once again for you business and we will be happy to serve you when you are ready for your new vehicle.

November 12, 2020

The service had been improved a lot. I had my oil change done and also repaired my tire due to found a nail. The service advisor kept me imformed for the status of my tire. The waiting room area was organiz More

by CHARMAIN0327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Williams
Nov 12, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

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