Star Chrysler Jeep Dodge Ram - Service Center

Quick fast, complete service. The sales department Quick fast, complete service. The sales department worked with me to get approval for credit. The wait was kind of long, but it was well worth it. Quick fast, complete service. The sales department worked with me to get approval for credit. The wait was kind of long, but it was well worth it. More

My experience was awful and I still have to go back to another dealer because I will not be going back their. The tech was unhelpful he forgot the device in my car and kept saying my keyfob was a aftermar another dealer because I will not be going back their. The tech was unhelpful he forgot the device in my car and kept saying my keyfob was a aftermarket keyfob when it is not. And my car is worst then it was when I brought it there. More

Star Dodge on jamaica avenue is sucks the showroom and the service department. Their cars are lemon ready they have some unqualified say so tech who does not know what they are doing and. A supervisor bl the service department. Their cars are lemon ready they have some unqualified say so tech who does not know what they are doing and. A supervisor blend in More

It was my first time using this dealer, all in all the experience was good and the workmanship was as well. I would recommend them over the bayside dealer for many reasons. experience was good and the workmanship was as well. I would recommend them over the bayside dealer for many reasons. More

Engine Light problem since 2017Not resolved in competent Engine Light problem since 2017 Not resolved in competent technical staff Even 3 visits problem not solved Not cooperating Highly charges In Engine Light problem since 2017 Not resolved in competent technical staff Even 3 visits problem not solved Not cooperating Highly charges In sufficient information No god More

My Jeep was brought in 2 separate times and still claim there was no issue. The whole situation was a mess. Took my Jeep to another location and I have received an estimated date and the part has been orde there was no issue. The whole situation was a mess. Took my Jeep to another location and I have received an estimated date and the part has been ordered and being shipped rather than saying they don’t when they will get it More

The employees were friendly and efficient. My wait time was minimal, bc I arrived early and the mechanic, Alejandro ame out and explained everything. Great experience was minimal, bc I arrived early and the mechanic, Alejandro ame out and explained everything. Great experience More

I handed in my car keys and was toldto wait in the I handed in my car keys and was told to wait in the waiting room. After an hour I decided to check next door for a new car. I advised them I was wait I handed in my car keys and was told to wait in the waiting room. After an hour I decided to check next door for a new car. I advised them I was waiting to be serviced. The manager of the service area advised me I was supposed to submit a paper I was advised to hold and wait until services. He advised me I should of spoke up. I advised him, that I was given one instruction why should I assume my car wasn’t serviced after someone took my keys and cars away. He then advised I would have to wait to get my car serviced after my car was in their possession for two hours. He gave me attitude and advised that a close mouth don’t get fed and I should of spoke up. In result I just went home and decided to be serviced elsewhere. I even put in an application and I decided I didn’t want to buy car there either. Juan was the nicest person in my experience but the customer service experience with the services department was awful. I won’t return. More

We've had the worst experience in our life. I've used 7 Jeeps in the past, but this dealership has been so poor in its customer service, repair time, and job responsibilities that I will never buy a Jeep v Jeeps in the past, but this dealership has been so poor in its customer service, repair time, and job responsibilities that I will never buy a Jeep vehicle again nor go anywhere near the dealership. The staff never returns my calls when I ask them to, and they took 2 months to correct a car part after an initial promise of 1 week. Never have I been served by such an unmotivated, careless, and ignorant group of people. You have lost a valuable long-term client, and you are bound to lose many more if you don't improve the quality of your services. More

Depends if I recommend.The service was prompt and was pleased with the customer service. Interesting when getting service done additional work is always needed🤔 pleased with the customer service. Interesting when getting service done additional work is always needed🤔 More