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Star Motor Cars - Service Center

Houston, TX

4.8
215 Reviews

215 Reviews of Star Motor Cars - Service Center

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May 27, 2024

The AC is still not fixed after three trips to dealer. Scheduled to return it again next week More

by jeremiah_wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 24, 2024

Star Motors is the best. .service..sales...they all contribute to the customer receiving the best experience. this is our second purchase (two cars ..same time) and will defin More

by CURRANTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Smart
May 22, 2024

The best of the best! They really take good care of their customers. No doubt. More

by AMIRSMAILBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The service is exceptional. The part came in later than expected and I received a call from Mike to let me know. More

by MTENNON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
May 16, 2024

Carlos is excellent with customer service and always available if the car need any servicing and the car is brought back spotless which is a nice touch More

by SJARAMILLO46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 15, 2024

I have used Carlos for service at Star Motor Cars for years He is courteous, knowledgeable & professional. He always make sure I understand everything that is needed to be done. I wouldn't take my car More

by RARREDONDO2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garza
May 15, 2024

Thank you for the excellent experience. It's been a while since I've been to the dealership, but one of the hallmarks of it is the long-term employees who do their job so cheerfully. My ser More

by tracyljackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 14, 2024

Star motors provides great customer service Your service team is excellent and committed to customer satisfaction. Carlos has been our customer service advisor for years, and all I can say is, recognize and More

by kalsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

ALL THE STAFF THAT WORKS IN THE SERVICE DEPARTMENT ARE ALWAYS IN A JOYFUL MOOD. NO MATTER HOW THEIR DAY IS GOING . I REALLY APPRECIATE THE WAY THEY DO BUSINESS AS IF I WAS THERE ONLY CUSTOMER. FRIENDS F More

by PAT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Anejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Carlos is the best. Responsive and delivery the car as it promised. I can always trust his work . More

by rose8chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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