Star Nissan
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I always find those in the service department to be extremely helpful and courteous. Myself and my car are always treated with respect. The only issue I had is that my clock reverted once again back t extremely helpful and courteous. Myself and my car are always treated with respect. The only issue I had is that my clock reverted once again back to military time. More
0 stars. Was told to come back when my part was ordered and that I would be in and out in 5 minutes. Was never called to be told the part arrived. When I called I was basically called a liar when I mentio and that I would be in and out in 5 minutes. Was never called to be told the part arrived. When I called I was basically called a liar when I mentioned that they told me it would take 5 minutes.charged me for something unnecessary the first visit. Scan artists. Avoid at all costs. More
Left car on Thursday, never called on Friday evening tosay it was never looked at. Monday again was not called to say car was ready tosay it was never looked at. Monday again was not called to say car was ready More
Waiting time is little longer but overall customer service good!!! Staff was friendly n guided me well. Will love ❤ to visit again for further assistance... service good!!! Staff was friendly n guided me well. Will love ❤ to visit again for further assistance... More
Very informative, courteous and explaining different technical aspects. No sales pressure Following COVID 19 safety protocol Prices were fair and variety of models availability. Impressive technical aspects. No sales pressure Following COVID 19 safety protocol Prices were fair and variety of models availability. Impressive More
Dealership was great. Just wish I didn't have to take my new Rogue SV into service 5 days later because of an MIL warning light. new Rogue SV into service 5 days later because of an MIL warning light. More
I was shocked that the customer service representative was helping me and suddenly, without asking for my understanding, made me wait for someone else to help, and then didn't say I was sorry. I tried to was helping me and suddenly, without asking for my understanding, made me wait for someone else to help, and then didn't say I was sorry. I tried to ask for another service by acting like I was ignoring even if I didn't speak English, but I stopped. It's really annoying to see unfriendly customer service staff. More
I had a good experience and efficient service on the Jaguar I bought with very low miles. The only negative is that I could see the tires had zero tread and the dealer told me I would get 20,000 or 2 ye Jaguar I bought with very low miles. The only negative is that I could see the tires had zero tread and the dealer told me I would get 20,000 or 2 years more on BALD tires. I did negotiate $1,500 off the price thankfully. I think maybe because I am a women He thought I didn’t know much about cars. I am an outlier. Love the car. They are mostly honest good people. Do your homework and check details as with anything … trust but verify. More
Made appointments on Monday for Friday. When I dropped off the car I was told it would take a week to look at it. I should have been told this when I made the appointment. I took the car without service off the car I was told it would take a week to look at it. I should have been told this when I made the appointment. I took the car without service being done! More
I had a Very pleasant experience with the service department there the service advisor Alicia did an excellent job very communicative kept me updated as to the process got the service done lightning department there the service advisor Alicia did an excellent job very communicative kept me updated as to the process got the service done lightning fast and also advised me on other future maintenance to come in and get done. More