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Star Nissan

Bayside, NY

4.7
3,221 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,221 reviews

August 19, 2021

I always find those in the service department to be extremely helpful and courteous. Myself and my car are always treated with respect. The only issue I had is that my clock reverted once again back t More

by SBRUSTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

0 stars. Was told to come back when my part was ordered and that I would be in and out in 5 minutes. Was never called to be told the part arrived. When I called I was basically called a liar when I mentio More

by Buddyscals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Aug 24, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

Left car on Thursday, never called on Friday evening tosay it was never looked at. Monday again was not called to say car was ready More

by REDDORI
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Star Nissan responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 19, 2021

Waiting time is little longer but overall customer service good!!! Staff was friendly n guided me well. Will love ❤ to visit again for further assistance... More

by navpreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

navpreet responded

Customer services 🤗 satisfied. STAFF FRIENDLY AND COPERATIVE...Should refer a new person to get their servises😎

August 18, 2021

Very informative, courteous and explaining different technical aspects. No sales pressure Following COVID 19 safety protocol Prices were fair and variety of models availability. Impressive More

by FAROOQUINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kazmi
Aug 23, 2021 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 17, 2021

Dealership was great. Just wish I didn't have to take my new Rogue SV into service 5 days later because of an MIL warning light. More

by jimgraff1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Star Nissan responded

We are so glad to read that you had an overall positive experience at our dealership. We can't wait to see you again soon, if there is anything we can do for you just let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 17, 2021

I was shocked that the customer service representative was helping me and suddenly, without asking for my understanding, made me wait for someone else to help, and then didn't say I was sorry. I tried to More

by jdlsso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 17, 2021

I had a good experience and efficient service on the Jaguar I bought with very low miles. The only negative is that I could see the tires had zero tread and the dealer told me I would get 20,000 or 2 ye More

by Angelasmithdomzal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John The Owner
Aug 20, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 15, 2021

Made appointments on Monday for Friday. When I dropped off the car I was told it would take a week to look at it. I should have been told this when I made the appointment. I took the car without service More

by GWUEST
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Star Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 15, 2021

I had a Very pleasant experience with the service department there the service advisor Alicia did an excellent job very communicative kept me updated as to the process got the service done lightning More

by Brisbinst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALICIA
Aug 18, 2021 -

Star Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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