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Star Nissan

Bayside, NY

4.7
3,305 Reviews
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206-02 Northern Blvd

Bayside, NY

11361

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Showing 3,305 reviews

September 28, 2021

The customer service was very bad I felt like I was being ignored, not good! More

by melanie2343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eftheker Asad
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 25, 2021

I came in for an oil change , I didn’t need an appointment, I walked in & got my service. I thought the wait would be extremely long but it wasn’t. I was done in under 20 minutes. The staff is ful More

by Heaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark mueller
Sep 25, 2021 -

Heaven responded

Thanks so much , see you next time

September 25, 2021

Star Nissan service center in Bayside is an excellent place to have your car serviced and repaired. I'm always pleased with the service managers & expert mechanical work that I have done there. More

by P4tunia18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ABEL A. BAIRES, Advisor
Sep 29, 2021 -

Star Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 23, 2021

Do not honor advertised sales price, claims that the marketing department made a mistake so advertised sales price can not be applied. Like it is the customer's fault. More

by khporter13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Star Nissan responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Sep 29, 2021 -

khporter13 responded

Questions? Call us at (718) 423-0500) Order Number 6878638 | Placed on September 18, 2021 Hi Kenrick, Thank you for shopping with STAR NISSAN.Here are the order and appointment details for your 2017 Nissan Pathfinder. Simply bring your vehicle to the service department at your appointment time. The dealership will process payment when you arrive. Appointment 7:00AM, Wednesday, September 22nd STAR NISSAN 171-20 STATION AVENUE FLUSHING, NY 11358 (718) 423-0500) Transportation need: Wait Order Toyo Open Country A25A 235/65R18 4 $217.50 $870.00 Installed Buy 3 Get The 4th for $1 - $175.00 Delivery to Installer $0.00 Free Alignment with Purchase of 4 Tires $1.00 Subtotal $696.00 Tax* $59.83 Total $755.83 This was the price on my order, but when I got there I was told that I would have to pay the full price for the alignment. Even though the order said free alignment with purchase of 4 tires, which I did purchase. After some hassle I was told they best they can do is charge me $799.01, what was what I ended up paying. So that is my reason for saying the promotion was false advertising.

September 23, 2021

The service was great. The customer service was great also. My car was throughly check for any problems. I am satisfied with the work on my car. Thank you More

by Viola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Kalman
Sep 28, 2021 -

Star Nissan responded

Viola, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 23, 2021

Very professional and courteous staff. They also treat their customers with respect and are knowledgeable, this is why I continue to recommend them to my friends and family. More

by Smokey911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t have his name, but would include him
Sep 28, 2021 -

Star Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 22, 2021

People are very friendly and helpful it was a pleasure to do business with you . Everyone are very professional, make you feel comfortable. Thank you More

by YOLAT25
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 22, 2021

Staff were courteous although I had to wait over an hour for the appointment that I had made. Tony was amazing and it wasn’t in his role to even help me out. He went above and beyond considering I only went More

by Asha
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira G - Finance
Sep 27, 2021 -

Star Nissan responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 22, 2021

Quick sirvice car workin like new again thanks to Robert Davila service advisor get the job done More

by Hnsautotrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Star Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 22, 2021

I went there without an appetite because my battery was bad. They took me in right away and installed a new battery within an hour. More

by larrydion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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