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Star Nissan
Bayside, NY
3,700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 6:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,700 reviews
July 25, 2020
Bob Rezaei was exceptionally professional and was understanding throughout the price negotiation process. On the day of delivery he was very helpful and extended himself to ensure we were satisfied c understanding throughout the price negotiation process. On the day of delivery he was very helpful and extended himself to ensure we were satisfied customers More
by JOHNAVEDISSIAN
Verified Customer
July 23, 2020
Always helping me with all my car problems.Robert Davila is the best representative nissan hss.I never had a representative who listens to all my questions Davila is the best representative nissan hss.I never had a representative who listens to all my questions More
by RACESTARR
Employees Worked With
Robert Davila
July 22, 2020
They charge me $560 For changing a sensor. This is incredible. Meaning you cheat on customers. I can believe it. This is what you call robbery. Robert from service department is not doing well this jo incredible. Meaning you cheat on customers. I can believe it. This is what you call robbery. Robert from service department is not doing well this job. You are thieves More
by ACAMARA0
Employees Worked With
July 22, 2020
Great friendly staff. Shows politeness to their customers. What I truly love, was the remarkable turn around time for my service to be completed. I was truly impressed by the professionalism of eve customers. What I truly love, was the remarkable turn around time for my service to be completed. I was truly impressed by the professionalism of everyone at this dealership. Especially the service manager mr. Alex C. and the customer service rep. Robert ‼️ More
by K96H97
July 22, 2020
Robert was very helpful and explained everything I needed.. He also suggested things I should get done in the future without selling me services I didn't need.Thank you needed.. He also suggested things I should get done in the future without selling me services I didn't need.Thank you More
by EYRAT
Employees Worked With
July 22, 2020
I was greeted politely by the staff and I waited for my car to be serviced and inspected. Everything went smoothly and to my satisfaction. Robert Davila is amazing and should be promoted. car to be serviced and inspected. Everything went smoothly and to my satisfaction. Robert Davila is amazing and should be promoted. More
by ELIE.A.IEH
Employees Worked With
July 21, 2020
I was told to bring my car in on Saturday to reprogram my key fobs so I dedicate my entire day to that. When I got there early on Saturday I was told that they were backed up and they can’t promise that repr key fobs so I dedicate my entire day to that. When I got there early on Saturday I was told that they were backed up and they can’t promise that reprogramming the key fobs would fix the problem and they wanted to keep the car until Monday afternoon which did not work for me. So I took a chance and paid them $162 to reprogram the key fob (which I would have had to pay even if it doesn’t fix the problem, IE could have been a bad controller module or something else) and luckily it did fix the issue. But the way that the Nissan service advisor spoke to me was very rude and he had no care for my time and just said words like “unfortunately” and “I can’t” instead of “I’m sorry” and “we will.” More
by User-e9abc1dd6f
Employees Worked With
Service Advisor
July 20, 2020
Very pleased with my new Murano, and my overall experience at Star Nissan. Ali Kazmi went above and beyond to please us. He is very knowledgeable and pleasant. experience at Star Nissan. Ali Kazmi went above and beyond to please us. He is very knowledgeable and pleasant. More
by Staceylou
July 16, 2020
The agent Ronnie Morales always does an outstanding job. I brought my car in for a first service. He told me he would try to get me out within the hour and he did indeed Get me out in an hour. It was appre I brought my car in for a first service. He told me he would try to get me out within the hour and he did indeed Get me out in an hour. It was appreciated. I do have a real problem with the waiting rooms during Covid. There is no social distancing and it’s a very small room. I brought my lawn chair and sat outside. More
by BRI
Employees Worked With
Ronnie Morales
July 16, 2020
Brought in my Daughters Rogue to repair a lift gate which wouldn’t open after a rear glass replacement, was told that it was needed to replace the closer that was damaged from parts of the broken glass. Agre wouldn’t open after a rear glass replacement, was told that it was needed to replace the closer that was damaged from parts of the broken glass. Agreed that the dealer would get a new part ( not in stock ) and repair the lift gate - paid around $1100 for part and labor - the car was driven to MA and only then my Daughter found out that the push button on the lift gate doesn’t work, tried to get in touch with the service Department without success ( was told that the service Manager will call back - but never did ) the car was taken to a dealership in MA which needed to reprogram the opener at a $130 additional cost. Very disappointed that the repair wasn’t done correctly, the Service Manager didn’t call back and it cost an additional $130 to correct the issue. More
by EFY
Employees Worked With
Alex
