Star Nissan
Niles, IL
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Three words would sum up my experience perfectly. Easiest purchase ever! From the moment my fiance and I walked in the door we were greeted warmly and immediately helped. Danny Aguayo was my salesperson and purchase ever! From the moment my fiance and I walked in the door we were greeted warmly and immediately helped. Danny Aguayo was my salesperson and he was extremely pleasant to work with. My fiance and I said on more than one occasion that this was the easiest car purchase either one of us had ever been through. Every single person in the store was friendly, asked us if we needed anything and were just an absolute pleasure to work with. Greg helped us out in the finance department and even though he was WELL past the time he should have been off he couldn't have been more friendly to work with. I don't know if I would have had the same demeanor if it was three hours past my quitting time. I can't express enough how wonderful everyone was here. I would highly, highly recommend this dealership to anyone who is unsure of where to start. They were some of the nicest people I have ever met at a dealership. Danny even went so far as to call me a few days later thanking me for my business and asking me to send pictures once my wedding takes place (who knows, maybe he will be invited ;)). Wonderful car buying experience and I would absolutely visit them again even though I live well over an hour away from the dealership. You can never drive too far for great customer service. Can't rate them highly enough! More
I am very pleased with my experience at Star Nissan especially because it was first time purchasing a car. Brian is a honest, friendly and informative salesman. I got the Nissan Sentra I wanted and at especially because it was first time purchasing a car. Brian is a honest, friendly and informative salesman. I got the Nissan Sentra I wanted and at a decent price. There was a slight delay but I was in and out of the dealership earlier than expected. Excellent customer service by all I encountered. More
This is my second vehicle purchase from this dealership.My sales guy Brian Magee went the extra mile to get my deal one and keep the payment in my comfort zone. We did encounter a slight issue w dealership.My sales guy Brian Magee went the extra mile to get my deal one and keep the payment in my comfort zone. We did encounter a slight issue with the overall monthly payment but when we sat with Bruce Berger, he made sure that I walked out of the dealership with the car I wanted at the right payment. More
I bought my daughter a new Nissan with the help of Darius Witek and appreciated all his effort with the transaction. I also want to 'Thank' Oscar Lozada for his help in the service department, and providi Witek and appreciated all his effort with the transaction. I also want to 'Thank' Oscar Lozada for his help in the service department, and providing me with verbal help with a small technical issue. More
Very helpful and knowledgeable salesman. Attention to our needs was excellent. Sales process was not "pressured" and Jim and his manager provided us with several creative purchasing alternatives in an effort needs was excellent. Sales process was not "pressured" and Jim and his manager provided us with several creative purchasing alternatives in an effort to meet our needs More
I've worked sales my whole life so I hate being sold to. Previous experiences have made walking into a dealership dreadful, alas we needed a car so we found ourselves in the lot at Star Nissan. Within s to. Previous experiences have made walking into a dealership dreadful, alas we needed a car so we found ourselves in the lot at Star Nissan. Within seconds there was Brian so my first thought was "here we go with the sales pitch" much to my surprise it didn't go that way. We were there for a long time yes but when making a large purchase I don't expect to be in and out. I never felt pitched or sold to, I felt his genuine attempt at meeting our needs, Brian was straightforward, honest, and hilarious, I was comfortable, he even wrote us a check for my son's school fundraiser! In the end we walked out with a car that my whole family loves, it runs great and is within our budget. Thanks Brian and Star Nissan for a great shopping experience :) More
Steve Filippone was great. No high pressure whatsoever, friendly, lengthy test drive including on expressway, negotiated a fair price. I've been to dealers where the salesperson seemed - well, untrustwort friendly, lengthy test drive including on expressway, negotiated a fair price. I've been to dealers where the salesperson seemed - well, untrustworthy, slimy. Not at Star Nissan. More
My wife and I were looking for a reliable used car at a good price, and we weren't having any luck until we came here. The bottom line is we bought a great Nissan Maxima at a really fair price. Brian in sa good price, and we weren't having any luck until we came here. The bottom line is we bought a great Nissan Maxima at a really fair price. Brian in sales worked with us to find exactly what we wanted. He is courteous, friendly and patient and always calls you when he says he will. The car we bought was nowhere near a new car price, but Brian's service and availability were better than I could have ever expected even if we had been buying a new model. Frank the manager is attentive and very fair. He worked with me on Brian's day off and we closed the deal fairly and without any hassle. Eli, who works in both sales and finance, took us through the paperwork and explained everything along the way. He even stepped in to help us so we wouldn't have to wait for two other people who were ahead of us to see the guy assigned to do the paperwork that night. I have no connection with Star Nissan and am writing the review purely to convey the great experience we had with them. If you are shopping for a new Nissan or a used car, don't buy anything without giving these guys a chance. More
I went to this dealership and this salesman because a friend had used them and was very satisfied with their services. I found Brian to be friendly, personable and very straight forward. When, even aft friend had used them and was very satisfied with their services. I found Brian to be friendly, personable and very straight forward. When, even after I had selected a car but before I had taken delivery, he found a "better deal" on the same model (lower mileage and lower price), he contacted me and we made the change which saved me $4K. Greg Weinberg in finance was straight forward and managed the various tax changes and other minor issues easily and without a hitch. This was a wonderful purchasing experience and I look forward to doing business with them throughout the life of this vehicle. More
I'm not a big fan of dealerships and I'm always looking for private seller options. But, it was fortuitous that I ran into Brian Magee - the salesman I ended up working with. I'm used to pushy sa looking for private seller options. But, it was fortuitous that I ran into Brian Magee - the salesman I ended up working with. I'm used to pushy salesman, but Brian seemed to be very process oriented ensuring that I had a good chance to check things out before getting into the financials. He was exceedingly lighthearted and funny keeping the deal fun yet serious enough to get it done to my satisfaction. Brian offered to help with many small things to make the time more pleasant and offered additional improvements at limited or no cost to me. He and his boss Frank, made the process go smoothly largely proving me with a price I could live with. I'm sure they still made money, but that's what they are in business for. I'm never satisfied with the price so I rated it a 4, but my sense they came to a fair price very quickly - in one round of back and forth. I'm even less thrilled with doc fees, but I get the government fee stuff. It was a busy day at the dealership, but it took way too long to get through time to get through paperwork with the finance person even though I was paying in cash. Other than the long wait, the overall customer experience was exceptional. More