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Star Nissan - Service Center

Bayside, NY

4.7
2,648 Reviews

2,648 Reviews of Star Nissan - Service Center

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November 19, 2018

With Ease The service is very good and they don’t have you there all day. I like Nissan they always think of the customer. Ease. No complaints. More

by TKIRTON29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name is Robert Davila
Nov 19, 2018 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

November 18, 2018

Oil change It was a good experience. Dropped the car off , got a call it was ready and we were good to go.Highly recommended.Thank you. More

by GSTONE230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2018 -

Star Nissan responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We look forward to seeing you again. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 18, 2018

Horrible and don't listen Came on for an evaluation of my car after it had been in an accident because the original auto body I brought it to didn't complete some of the repair More

by jsnab726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Don't remember the man's name who assisted me
Nov 27, 2018 -

Star Nissan responded

I'm truly sorry to hear about your recent visit. Our priority here at Star Nissan is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

Dec 01, 2018 -

jsnab726 responded

Called and left 2 messages for Christine Mangione and both times she happened to be in a meeting.. bad timing or poor excuse for screening calls..never even got a call back

November 16, 2018

Everyone has an off day however keep in mind time is money! Hopefully this was just an off day the last. The last two times I was here I had excellent service. The time frame I was told was exact. However this More

by AKINKELA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anonymous
Nov 19, 2018 -

Star Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 16, 2018

Good service, good service manager. Service manager was cordial and accommodating. Problem was leak in sun roof and they kept vehicle indoors overnight two nights to try to dry out inter More

by PETER.FRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He goes by name “Chris”.
Nov 19, 2018 -

Star Nissan responded

Thank you for the feedback! We are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 15, 2018

The best service ever! Ron addressed my initial concern immediately. Robert then took the car under his care and supervision. Robert kept in touch with me every step of the More

by Andi Gary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie or Ron
Nov 19, 2018 -

Star Nissan responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 15, 2018

Very satisfied with the service and love the location ! I definitely Would have given a 5 but the customer waiting room needs a makeover and they should have complimentary coffee. The Service Advisor was e More

by GROLLMETAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves - Service advisor .
Nov 19, 2018 -

Star Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

November 11, 2018

Always a great experience The process is so smooth and efficient! Everyone is knowledgeable, attentive and friendly. I had an unpleasant smell when the heat was on and they fig More

by ADINA.SIMONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Nov 12, 2018 -

Star Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Christine Mangione, Customer Relations Manager, 7184230500

November 11, 2018

Excellent service , the team at Nissan star is amazing, starting with the guys that receive the cars very friendly and the same atmosphere continues through out the who More

by JOVANNY10NUNEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humphrey Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Star Nissan responded

Thank you for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Christine Mangione, Customer Relations Manager, 7184230500

November 09, 2018

Award Professional, quick, comprehensive! Always get great service at your dealership. Even in a pinch they are outstanding. Very competitive prices and More

by PETERSCARLATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Star Nissan responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Christine Mangione, Customer Relations Manager, 7184230500

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