Star Subaru

David is the first car dealer I have ever met that I can say I felt was not a pushing, aggressive salesman. He was patient, answered all my questions and was always available. I would highly recommend him a say I felt was not a pushing, aggressive salesman. He was patient, answered all my questions and was always available. I would highly recommend him and the staff at Star Subaru! More

Overall a very painless experience. They delivered what they promised and we are very happy with our Subaru. Anton and Raphael were very pleasant. I will return next year to another car. they promised and we are very happy with our Subaru. Anton and Raphael were very pleasant. I will return next year to another car. More

When I called on your ad, Anton answered and was able to tell me all about the car that I was interesed it seeing. He arranged the appointment with me and was there at the car finding out all the details fo tell me all about the car that I was interesed it seeing. He arranged the appointment with me and was there at the car finding out all the details for us so when we arrived we went right out on a test drive. He then closed the deal with us, quickly and efficently so we could return to work. More

David was great from start to finish. All of the sales reps work together to help the customers, real teamwork. They follow up to make sure that the customer is totally satisfied. reps work together to help the customers, real teamwork. They follow up to make sure that the customer is totally satisfied. More

Overall great car purchasing experience. I met with David Huang was very helpful and extremely informative about the car I was interested in (Subaru Outback). David Huang was very helpful and extremely informative about the car I was interested in (Subaru Outback). More

Andy was an extremely affable and trustworthy salesperson/advisor. He was extremel;y helpful from the moment I made first contact with the dealership through the moment I was handed the keys and salesperson/advisor. He was extremel;y helpful from the moment I made first contact with the dealership through the moment I was handed the keys and even thereafter. I would buy from him again without question. More

STAY AWAY!! If I could give them a 0 I would! Was told by FRANK that my check would be held, when they denied us a car (with a high credit rating - had ZERO problems buying elsewhere!) they cashed our deposi FRANK that my check would be held, when they denied us a car (with a high credit rating - had ZERO problems buying elsewhere!) they cashed our deposit and refused to tell me how to get it back. After leaving at least 5 messages, I finally got through to my agent - WHO NEVER CALLED ME BACK, only to have him berate me on the phone and tell me that it's not his fault that I have terrible credit (really, mid 700's is terrible??). Have complained to their manager and to corporate. Hope everyone there is fired ASAP. HORRIBLE. More

I went out in search of a WRX at the end of April this year. Due to the earthquake in Japan and the fact that it was the end of the month, nobody had any WRXs in stock and most dealers were telling me I' year. Due to the earthquake in Japan and the fact that it was the end of the month, nobody had any WRXs in stock and most dealers were telling me I'd have to wait until August at the earliest. Star managed to get a few WRXs in stock, and were super friendly when I called and visited. This was very different from many of the other LI dealerships I'd called who assumed you were a waste of time if you asked about a WRX. Most specifically, the guy at Port Subaru basically hung up on me before I could ask a few questions. Anton was my primary contact and Rafael backed him up. They both did a great job and were very easy to work with. Anton went above and beyond with the sale and helped me with things like how to install the roof rack and where the Bluetooth microphone is installed if I replace the factory head unit. I would definitely try to do business with them again. More

Rafael was an excellent salesperson. We did not feel pressure during the sale. He answered all our questions. He immediately took me out for a test drive. When we picked up our car, he explained all t pressure during the sale. He answered all our questions. He immediately took me out for a test drive. When we picked up our car, he explained all the features and how they work. He had tons of patience when he explained the blueooth to me. A week later he called for a follow up. He told me if I have problems or questions to please call and come in, he will always be available to us. I would highly recommand Rafael as the salesperson to us. More

Does integrity mean anything anymore? Very unhappy about Does integrity mean anything anymore? Very unhappy about how they sold their Intercept GPS car recovery when i bought my outback from them. Was told Does integrity mean anything anymore? Very unhappy about how they sold their Intercept GPS car recovery when i bought my outback from them. Was told by the finance guy that my car didn't come with an alarm and that Intercept now replaces LOJACK. This is not true and i bought this based on that information. THIS IS NOT HOW YOU DO BUSINESS AND KEEP YOUR CUSTOMERS. FAST FORWARD ONE MONTH Having spoke to Subaru Of America and the GM at this place, we were able to resolve the issue. If it wasn't for the finance experience, this place would have gotten a higher score and a recommendation or two... Now being mid June- I am still waiting for my refund., i was told by Doug Filardo (GM) two months ago he will take care of it. They tell you what you want to hear but the follow thru is never there. I complained to the BBB and this is the response i got "We are in business to make a fair profit . I am sure that whatever Mr XXX does for a living he expects to be compensated for his efforts . We have made Star Subaru the # 1Subaru dealer in the 5 boroughs and Nassau for the past 5 years by not only giving a fair price but by gaining the respect of our customers . Most of our customers leave saying it has been the best car buying experience they have ever had " Who are these people and why does it conflict with the BBB and dealer ratings? 6/22/11-- After 3 months of chasing my refund down it has been received. Thank you to all that has helped to make this happen. More