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Starks Ford of Queens
Woodside, NY
436 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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436 Reviews of Starks Ford of Queens
June 24, 2022
This is our second vehicle with Stephanie, she is great. She doesn't pressure you like other salespeople and she works with you. She answers all your questions and return your calls in a timely manner. I wo She doesn't pressure you like other salespeople and she works with you. She answers all your questions and return your calls in a timely manner. I would highly recommend Stephanie to all my clients. I would also recommend my friends and relatives to this dealership. Keep up the good work. More
by Deb
Employees Worked With
Stephanie Alvarado
June 08, 2022
Mr. Stenger is all ears, really pays attention, so kind of greater person on-site and for last but not less important Mr Stenger gets things done. Thank You Sir. Best Regards Alejandro M. of greater person on-site and for last but not less important Mr Stenger gets things done. Thank You Sir. Best Regards Alejandro M. More
by Godisprettygood1127
Employees Worked With
Jesus Alvarez, Louis Stenger
May 20, 2022
I dropped my car off for an extended warranty issue & after 6 week my car still hasn't gotten looked at apparently .. there service department is fully dedicated to giving me as least information possibl after 6 week my car still hasn't gotten looked at apparently .. there service department is fully dedicated to giving me as least information possible about when the car would be looked at or returned .. I feel ashamed to have let them take that money up front from me for the warranty, for such horrible service I’m getting in return id never purchase another vehicle or extended warranty agreement for them ever again in my life … More
by NYC Alex
Employees Worked With
They all suck
May 05, 2022
Worst ford dealership ever. They waste your time and money and don’t even do good service. They waste your time and money and don’t even do good service. More
by Subzero207761
Employees Worked With
Savier Espinal, Arturo Cantillo, Issac Negrete, Jeremy Simms, Jesus Alvarez, Tina Wang, Danny Chen, Sajan Sood, Michael Papazoglou, Jose Rodriguez
February 10, 2022
Last year, I bought a 2018 Explorer (base model) for a decent price. The problem was the lack of touring; we didn't get to test drive. We were told that we could return it/exchange it before 7 days of own decent price. The problem was the lack of touring; we didn't get to test drive. We were told that we could return it/exchange it before 7 days of ownership... That's a total lie! They made us drive from Long Island to them promising us that they would let us exchange and it was a bust! They were really nasty towards us as well. We recently sold the car to another Ford deal closer to home. That's when we found out that Koeppel Ford cancels the original manufacturer warranty and forces you to buy their own warranty. I'm never going to them again. We even tried going to their Nissan branch. They're even worse. Don’t buy from them; you'll save time and money. More
by Anonymous
Employees Worked With
Arturo Cantillo
February 10, 2022
I scheduled a service appointment (for a specific issue that I made clear) a month in advance, but it turned out they couldn't actually do the repair at the scheduled place/time. If that itself wasn't bad that I made clear) a month in advance, but it turned out they couldn't actually do the repair at the scheduled place/time. If that itself wasn't bad enough, they had no intention of notifying of me of this until I actually wasted my whole morning driving over there to tell me that in person (not to mention the month I wasted waiting for the appointment.) Clearly they don't bother to review/plan for upcoming work, or train their schedulers adequately. Total waste of my time. They didn't even apologize. More
by JZ
Employees Worked With
Service Dept
