Starks Ford of Queens

STAY AWAY, No stars it what they really deserve. Absolute Liars. Classic car dealer scam. Saw the car I wanted on their website. Called and spoke to salesman Oliver Puello. After confirming availa Absolute Liars. Classic car dealer scam. Saw the car I wanted on their website. Called and spoke to salesman Oliver Puello. After confirming availability and a back and forth with his manager, a price was agreed. Drove 45 minutes to the dealership. When I got there, they offered a test drive only to find the car had a flat. One person said it happened on a road test, another said someone slashed the tire, regardless of the excuse the car was not drivable. While they tried to find a replacement tire, we sat down to do the sales paperwork as previously agreed. On the phone, it was agreed that I would pay $2,000 over MSRP. When we sat down, the manager came over and told us they normally get $20,000 over sticker, but he would give us a special deal at $5,000 over sticker. What a SCAM. they drag you in with lies and then try to cheat you when you arrive. while the salesman acts all sweet and confused at the manager's behavior, the manager blames him for his inexperience. To top it all off, the managers were horrible bullies and terribly rude. They try to convince you it is your fault when it is they who are lying. Be aware of the lying managers WESSAM HAMDAN and ALBERT DE JESUS. They won't even give you their card but thankfully you can get it online. Oliver is just their scapegoat. Thank goodness for Levittown Ford where I drove off the lot with the same car the next day with no hassle at the agreed price. More

Dealership advertises incorrect car prices and when you call they boost price by 20k. This is malpractice, stay away from this dealership call they boost price by 20k. This is malpractice, stay away from this dealership More

I purchased a car from here 3 months ago. the car was a brand new mustang Mach-E with very little mileage. the car had charging problems from the first time i tried to charge it And had to end up getting brand new mustang Mach-E with very little mileage. the car had charging problems from the first time i tried to charge it And had to end up getting it serviced 3 times in the first month of purchase. Not only that, i had to bring the car back 2 more times for the same issue and still no help. i have made complaint after complaint, called ford motor company and the better business BBB. The original purchase was difficult and unprofessional and i should have know from that experience not to purchase from them. they are rude and unhelpfu, please do not go there And inspect your vehicles! More

Employees are professional, respectful and reliable. They move efficiently and provide amazing service. Stephanie was my sales rep and she made the process simple and expeditious. Even after I had to come ba move efficiently and provide amazing service. Stephanie was my sales rep and she made the process simple and expeditious. Even after I had to come back in to get a replacement alternator on a used car I was amazed to see that she was still very helpful to ensure that my needs were met in a timely fashion. The owner was a very kind man who also keeps a watchful to make sure every customers needs are met and staff are also having a good experience while at work. More

My experience was great! Arturo was exceptional! I would highly recommend this dealership. Thank you highly recommend this dealership. Thank you More

Hello. My name is Tom Jones. I just wanted to thank Hello. My name is Tom Jones. I just wanted to thank Aurto Cantilo for another great buying experience. I leased a 2019 Edge from him in June of 201 Hello. My name is Tom Jones. I just wanted to thank Aurto Cantilo for another great buying experience. I leased a 2019 Edge from him in June of 2019. He was very knowledgeable, polite and I got a great deal. I will be using him again when my lease is up. I would highly recommend Aurto to whom ever is buying a Ford Thank you. More

Called looking to purchase a March-E. Was told it would be 5K over sticker price. The reason for my inquiry to this dealer was because they had the color I wanted, most other dealers are selling the same c be 5K over sticker price. The reason for my inquiry to this dealer was because they had the color I wanted, most other dealers are selling the same car at sticker and I'm willing to pay that, however I refuse to be gouged by unscrupulous car salesman. I hope people remember the dealers that took advantage of their customers when things return to normal. I certainly will More