Starling Ford

Mike Hakenan is great to deal with at Starling. Gets me in on time and keeps me posted on the cars progress Gets me in on time and keeps me posted on the cars progress More

Very disappointed with my last service. I brought my van in 1/6/25 and today is the 28th, still no return call on the warranty part for my visor. Service doesn't pick up the phone or retu I brought my van in 1/6/25 and today is the 28th, still no return call on the warranty part for my visor. Service doesn't pick up the phone or return calls. I have been using Ron Norris / Starling for many years with great service. When I called the Sales number and spoke with them, they said Service is "very busy". Not sure if that means they don't have to give good service? Also vehicle was supposed to be ready by 2-3pm. It wasn't ready until they closed. They put the key and left, so I had no opportunity to go in and ask questions or ensure they had ordered the part. I understand about being busy and I didn't have a problem until they didn't pick up the phone or return calls. More

Convenient. Efficient and great customer service . I work from home and appreciate this service and the great thing about it that it doesn’t cost anything extra. Efficient and great customer service . I work from home and appreciate this service and the great thing about it that it doesn’t cost anything extra. More

Great service! Love the option to have my vehicles service done at my residence. Glen, service advisor, set up my appointment with ease and Rusty my service tech wa Love the option to have my vehicles service done at my residence. Glen, service advisor, set up my appointment with ease and Rusty my service tech was professional and completed work in a timely manner, More

Gene Hurst was great, I drove from the villages to see him, I’m a repeat customer. They did go out of their way to my a deal. him, I’m a repeat customer. They did go out of their way to my a deal. More

Great experience! Brad did a great job explaining everything on the new truck. The truck I was interested in wasn’t available but Ricky made sure I had it on the lot Brad did a great job explaining everything on the new truck. The truck I was interested in wasn’t available but Ricky made sure I had it on the lot within one day!! More

They made things right for me! I was upset initially but things were resolved!! I appreciated their attention to this matter! I was upset initially but things were resolved!! I appreciated their attention to this matter! More

Service department is knowledgeable, professional and friendly! Been taking my F150 for 7 years and nothing but excellent and honest service! friendly! Been taking my F150 for 7 years and nothing but excellent and honest service! More

Shannon was great also. The detail shop could do a better job though, car not very clean The detail shop could do a better job though, car not very clean More

Great service from beginning to end. Car was ready right on time. Mike Hakanen does a great job taking care of customers. Car was ready right on time. Mike Hakanen does a great job taking care of customers. More