Starling Ford

Oil change and tire rotation for $93 is way too expensive. Many dealerships wash your vehicle when in for any service...Starling Ford does not. Front left wheel cover was only partially on. It w expensive. Many dealerships wash your vehicle when in for any service...Starling Ford does not. Front left wheel cover was only partially on. It was no big deal for me to press the entire wheel cover on, but it should have been that way in leaving the dealership. Paying attention to details apparently is not a high priority at Starling Ford. I had a $25 gift card that Starling Ford mailed to me. In paying the bill I forgot to present the gift card. I called back the next day and asked Starling Ford to credit my credit card $25. Gentleman start that was not possible and that I could use the gift card next time. I, like everyone else, has dealt with many businesses that could easily and routinely perform a credit to a credit card. The wheel cover not being properly put on and the gift card incidence are really two minor things that Starling Ford could have easily "made right" to keep a customer happy. More

Mike Hakanen has always taken care of my previous 2006 Lariat that had over 360,000 miles. I trust no other person to take care of my recent purchase of a new 2024 Power Boost Lariat. Great maintenance Lariat that had over 360,000 miles. I trust no other person to take care of my recent purchase of a new 2024 Power Boost Lariat. Great maintenance support second to none and will continue to use Quick Lane!! Happy Holiday Season. More

Changing a cabin air filter for $63. 99 is a little expensive. Max 5 minute job. 99 is a little expensive. Max 5 minute job. More

Michael young is second to none thank you for always being so quick to help being so quick to help More

Michael Young was very professional, accommodating, helpful, and pleasant. He made the service experience very easy. He even applied my points to pay for the service without being reminded or asking fo helpful, and pleasant. He made the service experience very easy. He even applied my points to pay for the service without being reminded or asking for anything other than my name, which he knew when I arrived. Michael is a credit to the service department and dealership. More

The explanation of services and cost were relayed expertly and concise. The follow thru of the mobile service was exemplary. expertly and concise. The follow thru of the mobile service was exemplary. More

Michael Young is a pleasure to work with. He is friendly and professional to a tee. He is friendly and professional to a tee. More

Michael Young was very Kind. Experienced. Informative he has helped me several times...... Kenny in sales was so helpful when it wasnt in his field to help me, but he did.... St Experienced. Informative he has helped me several times...... Kenny in sales was so helpful when it wasnt in his field to help me, but he did.... Starling Ford Is Now My Home For My Truck... Thank you so much. Because Kelly Ford SUCKS !!!!!!! More

It was fine. It was good. It was satisfactory and really nice. Until next time thank you. It was good. It was satisfactory and really nice. Until next time thank you. More

Mike Hakanen has been taking care of my personal vehicle needs since day one and he is awesome!!! He works the front lines dealing with the good. Bad and the ugly with customers and goes the extra mile!! He needs since day one and he is awesome!!! He works the front lines dealing with the good. Bad and the ugly with customers and goes the extra mile!! He is the reason I keep coming back!! He’s polite, respectful, humble and patient just to name a few. More