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Starling GMC

Titusville, FL

4.6
844 Reviews
The Starling family has been in the retail automotive industry in Central Florida since 1948. Prior to becoming the Chevrolet dealer in Kissimmee, FL, Carroll Starling worked for Commercial Credit in Orlando, FL financing cars for local dealers and their retail customers. In addition to his duties as the Chevrolet dealer in Kissimmee FL, Carroll also served as a City Commissioner in Kissimmee for over 12 years and was involved in the early years of the Walt Disney World project that transformed Central Florida and the state of Florida. His son Alan, became the dealer in 1975 at the age of 26 after returning from military service. Both the businesses and the surrounding communities grew exponentially throughout the 70’s and 80’s, with the population of Central Florida surpassing one million residents. Alan continued in his fathers footsteps of community involvement and was appointed by the Governor of Florida to sit on the Greater Orlando Aviation Authority on two different occasions, and also headed the Economic Development Council in the years prior to his role as the Florida Director for the National Automobile Dealers Association, which culminated in his election as the Chairman of NADA in 2003. Three of Alan’s sons, Jack, Walker, and Andrew represent the third generation of Starling dealers in Central Florida and each work in and run Starling Chevrolet Cadillac in DeLand, Starling Chevrolet in Orlando, and Starling Chevrolet in St Cloud, FL.
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1350 S Washington Ave

Titusville, FL

32780

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Showing 844 reviews

June 18, 2026

Scheduling an appointment was easy, On the day of the appointment to work was done quickly. The service manager did an excellent job communicating. Overall great experience. More

by Sam.ricci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Workman
Jun 18, 2026 -

Starling GMC responded

It’s great to hear that scheduling your Chevrolet service appointment was simple and that we completed the work promptly. We’re pleased the service manager kept you well informed throughout the process. Thanks for sharing your experience. Eric Lugo

June 18, 2026

It was good with the exception that the young lady we worked with was supposed to see if the recommended next fix was covered under our warranty then call me. She never called. More

by VICKIEPARENTRN
Recommend Dealer
Yes
Jun 19, 2026 -

Starling GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Eric Lugo

June 18, 2026

Service dept always spot on, and always treated professionally and like a member of the family, thank you Justin colon, and Scott schuler More

by Robcar1660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin colon, 5 star
Jun 18, 2026 -

Starling GMC responded

We’re delighted our service team provided professional, precise care for your GMC Canyon while making you feel at home. We appreciate your kind feedback and look forward to helping keep your Canyon in top shape. Eric Lugo

June 17, 2026

We were so happy with this dealership. Steve went above and beyond to help us purchase 2 brand new vehicles. We are very happy. More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cataldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Finfrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Starling GMC responded

Thank you for choosing us for two brand-new GMC vehicles, including your GMC Acadia. We’re thrilled our team went above and beyond to help with your purchases. Enjoy your new rides and let us know if we can assist you again. Eric Lugo

June 16, 2026

Dealership service department has always been very friendly, and helpful, usually right on time. Johnathan and Juan went above and beyond to make sure I knew all the features on the new car and addre More

by kmhines08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Travieso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Starling GMC responded

It’s fantastic our service team was friendly and punctual. Jonathan and Juan are glad they could guide you through your Chevrolet Trax’s features and address those initial concerns. Thank you for trusting us with your trade in and recommending Jonathan and Juan. Eric Lugo

June 16, 2026

Always a pleasant experience working with Starling. Service center employees, especially Eric, are polite and very professional and fast. Even our salesman, Scott, from years ago came in and shook our More

by floridastylebroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Workman
Jun 16, 2026 -

Starling GMC responded

Thank you for sharing your outstanding experience with our service team. We’re glad to hear the process was professional and fast, and that Scott took the time to reconnect. It’s a pleasure to support you and your Cadillac XT5. Eric Lugo

June 15, 2026

We were able to get an appointment when it was convenient for us. The trouble we had was with the GM Protection plan. The technician found a leaking cooler line which essentially destroyed the transmission. More

by Intovettes
Recommend Dealer
Yes
Employees Worked With
Eric Workman
Jun 15, 2026 -

Intovettes responded

We were pleased with the service consultant and the work done had issues with the extended warranty company delaying repairs.

Jun 17, 2026 -

Starling GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Lugo

June 15, 2026

Kept my car for a week- had to rent one. Didn't fix it the first time after charging me $2500. They forgot to put in bearings and that was the problem . My inside driver door had grease all More

by bk2cn22
Recommend Dealer
No
Employees Worked With
Justin
Jun 19, 2026 -

Starling GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Eric Lugo

June 15, 2026

Best car buying experience every They went above and beyond to get the deal done More

by 1996ssyeager
Recommend Dealer
Yes
Employees Worked With
Steve Zullo and Shannon Finfrock
Jun 15, 2026 -

Starling GMC responded

Hearing that our team went above and beyond to complete your purchase is incredibly rewarding. Thank you for choosing GMC and congratulations on your new vehicle. Eric Lugo

June 11, 2026

Shannon was excellent to work with and very patient with me throughout the process. I sincerely appreciate her working with my travel schedule in order for me to take delivery. My hope she is still there wh More

by Mark Billings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Finfrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Starling GMC responded

We’re thrilled Shannon could accommodate your travel schedule and guide you through delivery of your used GMC Sierra 1500. Thank you for trusting us and we look forward to assisting you with your next vehicle. Eric Lugo

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