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Shannon Finfrock
Shannon Finfrock at Starling GMC

Shannon Finfrock

Product Specialist

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Shannon Finfrock

October 07, 2026

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My back was against the wall but your staff saved me Thanks to Shannon’s excellent advice and help I am in a SAFE ride now More

by loreneredmon
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo

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Oct 07, 2026

Starling GMC responded

Knowing that Shannon’s guidance helped you feel secure in your Cadillac SRX means a lot to our service team. We’re glad our staff could support you when you needed it most. Eric Lugo

October 02, 2026

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Professional and attentive customer service. Did what the could to make the unfortunate situation right with no hassle More

by philparrish27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2026

Starling GMC responded

Knowing that the service on your GMC Sierra 1500 met your expectations for professionalism and attentiveness means a lot to us. Our team is pleased we could make that situation right with no hassle for you. Eric Lugo

October 02, 2026

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My experience was straight forward, I told them exactly what I wanted they had it on their lot. Straight forward no runarounds negotiation got me a great price and I drove off with my dream truck. If you w More

by Jabrand89
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo

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Oct 02, 2026

Starling GMC responded

We’re glad the purchase of your new GMC Sierra 1500 felt direct and transparent from start to finish. Hearing that our straightforward negotiation got you a great deal on your dream truck means a lot to our team. Eric Lugo

September 14, 2026

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I enjoyed our experience. Melisa made it very smooth wit a great personality. The video inspection of our car was great I loved the little blue hand pointer. The technician wa More

by PATTYJSTRATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t know the video tech but he did a great job.

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Sep 14, 2026

Starling GMC responded

Your comments about the blue hand pointer during the video inspection highlight how our service team keeps you in the loop. Knowing that we made your GMC Yukon service smooth and enjoyable, with a touch of fun from our technician, is truly gratifying. Eric Lugo

September 12, 2026

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Great experience easy process and knowledgeable staff to help with purchase will definitely buy again in the future. More

by DSPURLOCK1114
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso

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Sep 12, 2026

Starling GMC responded

Our team enjoyed guiding you through the purchase of your new GMC Sierra 2500. Knowing the process felt smooth and that our staff could provide the insight you needed is truly rewarding. Thank you for choosing our dealership, and we look forward to helping you again when you’re ready. Eric Lugo

August 15, 2026

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Everything went perfect. Everyone was friendly and I did not feel pressured at all. Shannon was awesome. More

by edwintorres3
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo , Finance was also awesome

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Aug 15, 2026

Starling GMC responded

Our team enjoyed guiding you through your purchase of the used Chevrolet Equinox EV. Knowing that you felt welcome and never pressured is rewarding. Shannon is grateful for your kind words and your five-star rating. Eric Lugo

August 14, 2026

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The entire sales team was great, from my service advisor Emma Rivera to Dominick Cataldi. Everyone was very professional, friendly and genuinely concerned that I find just the right car for me. More

by s.layne1017
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi, Daniel Murari , Emma Rivera ⭐️⭐️⭐️⭐️⭐️

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Aug 14, 2026

Starling GMC responded

Knowing our team’s professional, friendly approach helped you find the perfect GMC Terrain is rewarding. Dominick and our sales team appreciate your kind words and are thrilled you chose us for your purchase. Eric Lugo

August 06, 2026

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Shannon was very diligent when keeping in contact with me and welcomed me as family More

by bruiz3
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff pflum

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Aug 06, 2026

Starling GMC responded

Our team is pleased Shannon could keep you informed throughout your purchase of your new GMC Sierra 1500 and welcome you as part of our family. Hearing that her diligence and warmth made a difference means a lot to us. Eric Lugo

July 28, 2026

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Great service, communication and super easy transaction. Shannon is a great salesperson and was able to get me a great deal More

by juancarlosmoralesvega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari

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Jul 28, 2026

Starling GMC responded

It’s wonderful to hear that Shannon made everything smooth and kept you well informed. Enjoy your new GMC Acadia and the great deal you found. Please reach out if there’s anything more we can do for you. Eric Lugo

July 28, 2026

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Excellent peoples and amazing people who care about their customers really deserve a raise thank More

by jacksondenise87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso

Print
Jul 28, 2026

Starling GMC responded

Thank you for sharing your kind words about our team’s dedication. We’re delighted that you felt well cared for throughout your visit. Enjoy your Jeep Compass and feel free to reach out if you need anything. Eric Lugo

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