Shannon Finfrock
Shannon Finfrock at Starling GMC

Shannon Finfrock

Product Specialist

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Shannon Finfrock

May 05, 2026

Dealership Rating
Employee Rating

Visited several different dealerships, went to starling GMC in Titusville. They were professional with no pressure and found my needs. Great job, highly recommended! More

by rneiswan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2026

Starling GMC responded

It’s great to know our team provided a professional, pressure-free experience and helped you find the right GMC Sierra 1500. We appreciate your recommendation and hope you’re enjoying your new truck. Feel free to reach out if there’s anything else we can do for you. Eric Lugo

April 29, 2026

Dealership Rating
Employee Rating

Dropped car off the night befor for regular maintenance the following morning. Received absolutely no communication from the team through the day notifying us the car was done. I have called several times More

by NO49
Service Communication
Recommend Dealer
No
May 03, 2026

Starling GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Eric Lugo

April 26, 2026

Dealership Rating
Employee Rating

Friendly service and good choices to look at, Shannon really knew the trucks and showed us how all the features and options worked. More

by nearl55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo

Apr 26, 2026

Starling GMC responded

We’re glad you appreciated our friendly service and the selection of GMC trucks. Shannon is pleased the feature demonstration was helpful. We hope you’re enjoying your new GMC and are here if you need anything else. Eric Lugo

April 20, 2026

Dealership Rating
Employee Rating

I really like this and recommend them. For service they are very accurate and polite. More

by Kmysteryseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Starling GMC responded

Thank you for recommending us. We’re pleased our team delivered accurate and polite service for your Buick. We look forward to assisting you with any future needs. Holly Gibson

March 30, 2026

Dealership Rating
Employee Rating

Shannon Finfrock is the best! She’s very smart, kind and professional. I didn’t feel pressured at all and she sold me exactly what I wanted. More

by leahdigges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Starling GMC responded

Thank you for sharing your experience with Shannon. We’re glad Shannon provided the professional, pressure-free service you wanted for your Lexus RX 350. We look forward to helping you again. Holly Gibson

March 28, 2026

Dealership Rating
Employee Rating

They took the time to fully understand my needs and helped me get through difficult finace situation and got me in a great vehicle enabling me to jump up 2 years I can't thank u guys enough for all you More

by bonnienickerson23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

Starling GMC responded

We’re glad we could work through your financing and get you into a used Nissan Titan XD that fits your needs. Thank you for trusting our team with this important decision. We appreciate your kind words and look forward to assisting you again. Eric Lugo

March 27, 2026

Dealership Rating
Employee Rating

Quick and smooth from beginning to end. Thank You for getting me in and out, same day. More

by bob7fish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo, Daniel Murari

Mar 27, 2026

Starling GMC responded

Thank you for sharing how quick and smooth the process was for your new GMC Sierra 1500. We’re glad we could get you in and out on the same day. Enjoy your new truck and feel free to reach out if we can assist down the road. Eric Lugo

March 07, 2026

Dealership Rating
Employee Rating

Excellent service from the first text message I received all the way through me arriving at the dealership. More

by ryaenjesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo, Daniel Murari

Mar 07, 2026

Starling GMC responded

We’re glad the process was seamless from our initial text through your arrival. Congratulations on your new GMC Sierra 1500. If there’s anything else we can help with, please let us know. Eric Lugo

March 06, 2026

Dealership Rating
Employee Rating

My Experience in sales was excellent, sales team worked hard for a deal. GM has some issues to work out with transmission issues. Not making the issues a recall because thousands and thousands of GMC Canyo More

by bleyko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo, Jonathan Gould

Mar 08, 2026

Starling GMC responded

Thanks for sharing about your experience with Starling GMC. We appreciate your business and hope to see you again soon! Eric Lugo

March 06, 2026

Dealership Rating
Employee Rating

Shannon went above and beyond. Love the truck so far. Etc etc etc etc etc More

by lowestlvlr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari

Mar 06, 2026

Starling GMC responded

Thank you for the 5-star rating. We’re delighted Shannon went above and beyond and that you’re loving your GMC. We look forward to supporting you in the future. Eric Lugo

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