Shannon Finfrock
Shannon Finfrock at Starling GMC

Shannon Finfrock

Product Specialist

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Shannon Finfrock

July 06, 2026

Dealership Rating
Employee Rating

Stopped to make appointment 4 day later dropped off truck waited about a hour done More

by skippter55
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: MrEric workman 5 star

Jul 08, 2026

Starling GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Lugo

July 02, 2026

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I always am treated very well by Eric Workman and his staff they show you the true meaning of customer service More

by garybond152
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Recommend Dealer
Yes
Jul 02, 2026

Starling GMC responded

Thank you for consistently trusting our service team with your GMC Sierra 1500. We’re delighted to hear you feel well cared for every time you visit. Eric Lugo

June 17, 2026

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We were so happy with this dealership. Steve went above and beyond to help us purchase 2 brand new vehicles. We are very happy. More

by Sharon
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi

Jun 17, 2026

Starling GMC responded

Thank you for choosing us for two brand-new GMC vehicles, including your GMC Acadia. We’re thrilled our team went above and beyond to help with your purchases. Enjoy your new rides and let us know if we can assist you again. Eric Lugo

June 11, 2026

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Shannon was excellent to work with and very patient with me throughout the process. I sincerely appreciate her working with my travel schedule in order for me to take delivery. My hope she is still there wh More

by Mark Billings
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo, Daniel Murari

Jun 11, 2026

Starling GMC responded

We’re thrilled Shannon could accommodate your travel schedule and guide you through delivery of your used GMC Sierra 1500. Thank you for trusting us and we look forward to assisting you with your next vehicle. Eric Lugo

June 08, 2026

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Justin and all other employees, sales & service both were nothing but professional & helpful & kind. Thank you More

by CMARTIN2659
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Recommend Dealer
Yes

Other Employees Tagged: Philip Smith

Jun 08, 2026

Starling GMC responded

We appreciate you sharing how professional and kind our team was during your service visit. It’s great to know your Buick Envista received the attention it deserves. Thank you for the five-star rating, and don’t hesitate to reach out if you need anything else. Eric Lugo

May 05, 2026

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Visited several different dealerships, went to starling GMC in Titusville. They were professional with no pressure and found my needs. Great job, highly recommended! More

by rneiswan
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Recommend Dealer
Yes
May 05, 2026

Starling GMC responded

It’s great to know our team provided a professional, pressure-free experience and helped you find the right GMC Sierra 1500. We appreciate your recommendation and hope you’re enjoying your new truck. Feel free to reach out if there’s anything else we can do for you. Eric Lugo

April 29, 2026

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Dropped car off the night befor for regular maintenance the following morning. Received absolutely no communication from the team through the day notifying us the car was done. I have called several times More

by NO49
Service Communication
Recommend Dealer
No
May 03, 2026

Starling GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Eric Lugo

April 26, 2026

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Friendly service and good choices to look at, Shannon really knew the trucks and showed us how all the features and options worked. More

by nearl55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eric Lugo

Apr 26, 2026

Starling GMC responded

We’re glad you appreciated our friendly service and the selection of GMC trucks. Shannon is pleased the feature demonstration was helpful. We hope you’re enjoying your new GMC and are here if you need anything else. Eric Lugo

April 20, 2026

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I really like this and recommend them. For service they are very accurate and polite. More

by Kmysteryseeker
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Recommend Dealer
Yes
Apr 20, 2026

Starling GMC responded

Thank you for recommending us. We’re pleased our team delivered accurate and polite service for your Buick. We look forward to assisting you with any future needs. Holly Gibson

March 30, 2026

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Employee Rating

Shannon Finfrock is the best! She’s very smart, kind and professional. I didn’t feel pressured at all and she sold me exactly what I wanted. More

by leahdigges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Starling GMC responded

Thank you for sharing your experience with Shannon. We’re glad Shannon provided the professional, pressure-free service you wanted for your Lexus RX 350. We look forward to helping you again. Holly Gibson

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