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Starling GMC
Titusville, FL
844 Reviews
The Starling family has been in the retail automotive industry in Central Florida since 1948. Prior to becoming the Chevrolet dealer in Kissimmee, FL, Carroll Starling worked for Commercial Credit in Orlando, FL financing cars for local dealers and their retail customers. In addition to his duties as the Chevrolet dealer in Kissimmee FL, Carroll also served as a City Commissioner in Kissimmee for over 12 years and was involved in the early years of the Walt Disney World project that transformed Central Florida and the state of Florida.
His son Alan, became the dealer in 1975 at the age of 26 after returning from military service. Both the businesses and the surrounding communities grew exponentially throughout the 70’s and 80’s, with the population of Central Florida surpassing one million residents. Alan continued in his fathers footsteps of community involvement and was appointed by the Governor of Florida to sit on the Greater Orlando Aviation Authority on two different occasions, and also headed the Economic Development Council in the years prior to his role as the Florida Director for the National Automobile Dealers Association, which culminated in his election as the Chairman of NADA in 2003.
Three of Alan’s sons, Jack, Walker, and Andrew represent the third generation of Starling dealers in Central Florida and each work in and run Starling Chevrolet Cadillac in DeLand, Starling Chevrolet in Orlando, and Starling Chevrolet in St Cloud, FL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 844 reviews
February 02, 2017
Horrible COMPLETELY blown away by this dealership.Needed some warranty work completed on my truck due to a power steering FAILURE. Dealship blamed my lift and COMPLETELY blown away by this dealership.Needed some warranty work completed on my truck due to a power steering FAILURE. Dealship blamed my lift and tires then wanted to charge me 2200 dollars to fix it. Thank god rough county stands by there products and customers. I will never buy another GM product because of this dealership. I would recommend anyone go to them. Best part is I asked for a full report of how and why it was related to my lift In a written statement and I basically got a run around story on paper. Do not expect professionalism or quality customer service. More
by JohnV
Employees Worked With
Mr. Rodgers and Mrs. miracle
July 27, 2016
Helpful not 'Pushy' I have great respect for my sales person, Jonathon Gould at Ron Norris Buick-GMC. He was my contact person on a lead through my insurance company and I have great respect for my sales person, Jonathon Gould at Ron Norris Buick-GMC. He was my contact person on a lead through my insurance company and walked me over to the Honda part of their dealership to assist me with test driving a used car on that lot. He introduced me to the owner who sat with me and answered questions and chatted while Jonathon gathered information for me and he made the credit application process super smooth. I was never pressured at this dealership but treated very courteously. Nice people making this competitive process easy. More
by ljvr
Employees Worked With
Jonathon Gould
April 02, 2015
Buying a new car. I had a sales person recommended to me and even though he was assigned to their Ford outlet, he came over to the Buick sales office and found the exac I had a sales person recommended to me and even though he was assigned to their Ford outlet, he came over to the Buick sales office and found the exact car that I wanted. They actually bought it from another dealer and had it ready for me to test drive. They took extra time to link up my iPhone with the car's system and sat with me while I learned all the new things about my car. Gene Hurst was the salesman, Jack Beachamp and Scott Shuler also worked with me. I am 78 and find this kind of service so rare but so wonderful. Yes, I would recommend this dealership. More
by nervous buyer
Employees Worked With
Gene Hurst, Jack Beachamp, Scott Shuler
July 08, 2012
My Buick Enclave was towed in for repair- being out of town i had 3 small kids with me and was stranded in a strange place after closing time for most businesses including local car rental agencies. Once town i had 3 small kids with me and was stranded in a strange place after closing time for most businesses including local car rental agencies. Once dropped off by towing at dealer i had no way of getting to my destination which was 64 miles away. The dealer took my car in and provided me transportation for the night. The performed the warranty service and got it checked and repaired first thing the next morning. I got a call from the service manager before mid day. They went out of their way to accomodate my family's needs and provided that small town feel of comfort, friendliness, and utmost regard for my distress and addressed my need to get my vehicle back as soon as possible. Wonderful dealer. They took the time to answer my questions and explain the car issue and repair,and the follow up needed to keep a look out for vehicle performance. More
by bwycliffe
Employees Worked With
Ron Norris and Service Manager Wayne
