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State Line Nissan - Service Center

Kansas City, MO

4.4
251 Reviews

251 Reviews of State Line Nissan - Service Center

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April 26, 2022

Every one there was simply amazing! I was treated with complete royal status ! I found the perfect car for my family and it was the first one shown to me ! Did I mention it had sparkles More

by Ajaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Nasr, Jeremy Waple, Johnny Phillips
May 04, 2022 -

State Line Nissan responded

Hi Ajaye, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2021

This is a great dealer ship. All of the people are very helpful, kind, and courtois. Great scheduling and efficient services ! ; ) More

by JCABLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaren, mirror replacement., Sammy Nasr, Jeremy Waple, Johnny Phillips
Dec 18, 2021 -

State Line Nissan responded

Jcable, we are so happy to read such a great review about State Line Nissan, Inc.!

Dec 18, 2021 -

JCABLE responded

Great to hear ! ; )

October 26, 2021

I've been taking my Murano to Aaron Lautt for a while and always enjoy working with him. My dad got my car serviced a couple of times when we moved to KC and worked with Aaron. When my dad very unexpectedly More

by grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Lautt
Oct 29, 2021 -

State Line Nissan responded

Grace, thank you for your kind review; we are happy to pass along your comments to the team here at State Line Nissan, Inc.!

March 16, 2021

Always great to work with the team at State Line Nissan! Jason runs a very good business and makes us feel welcome and comfortable. Class act! More

by BUDDY6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Moss
Mar 22, 2021 -

State Line Nissan responded

Buddy6, we are so pleased you enjoyed your visit to State Line Nissan, Inc.!

June 30, 2020

Great What an excellent dealership. The service department is awesome. Everyone was so kind. The only downfall was the coffee was less than expected. Machin More

by Wild Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 19, 2019

All employees were very helpful My old car required very expensive repair. Justin thought maybe a new car would be the best way to proceed. Samer was outstanding and selected an outs More

by RIFFER11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Waple, Samer AlDogom
Dec 27, 2019 -

State Line Nissan responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Justin and Samer were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

December 16, 2019

A bad situation turned good I had a bad service incident but Jeff Johnson, service manager, was honest and lead me to Samer AlDogom. Samer made buying a car such a smooth process More

by KERI4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Jeremy Waple, Samer AlDogom
Dec 27, 2019 -

State Line Nissan responded

Thank you for your recommendation Keri! We are glad to hear that both Jeff and Samer took good care of you during your experience here at State Line Nissan! We look forward to seeing you again soon!

November 06, 2019

The gentleman who checked me in was awesome. He was clear about what I needed and I thought the price was great. I should also say I appreciate a good sense of humor, which he had.thx More

by Kaycee
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2019 -

State Line Nissan responded

Thank you Kaycee! Justin is definitely an asset to the State Line Nissan Service Team, and always has that sense of humor LOL. We look forward to seeing you next time!

October 30, 2019

Was fine I am disappointed in the fact that rules have changed and can not come at any time to get an oil change, have to make an appointment. Sometimes hard t More

by Maruno2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

State Line Nissan responded

Hello Maruno2016, we apologize for the slight inconvenience this may have caused. You can always give us a call even an hour or two ahead of time and we can let you know how the drive looks. I will pass your suggestion on to our team about the express lane. Thank you for your continued loyalty to State Line Nissan, and we look forward to seeing you again in the future.

October 28, 2019

Service The service department is excellent. Huge Thank you to Justin. He has helped me each and everytime I come in for service. He walks outside to greet More

by SHERRYJETMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2019 -

State Line Nissan responded

Hi Sherry! On behalf us all of us at State Line Nissan, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Justin! We will be sharing your feedback amongst our team.

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