Stateline Chrysler Jeep Dodge Ram

Very efficient I had a great experience from beginning to end. The scheduler (didn’t catch her name when I called) was friendly and helpful and knew what she was do I had a great experience from beginning to end. The scheduler (didn’t catch her name when I called) was friendly and helpful and knew what she was doing. She even looked up that I had an extended warranty that covered a rental and had it ready for me when I showed up. I was greeted promptly when I arrived for my appointment and walked to my Service Advisor (Amanda). I was on my way with my rental in 30 minutes. Amanda called later in the day to tell me what was wrong with my car and said they’d have it done in about an hour. She researched my warranty info for me and got that squared away. She called back in an hour to let me know it was done. She wasn’t there when I arrived because she was sick (I could tell she had a cold or something) and left a little early, but another gal greeted me promptly and cashed me out and had someone bring my car. I was in and out in less than a day. I had another CJDR dealership do the exact same service on my last Challenger (wheel speed sensor) and they had it 3 days. Stateline put that other dealership to shame today and they will get my business next time. More

Mailer in the door, no vehicle out the door. Lured in the dealership with mailer only to be told that I wasn't worth the time to really try and make a deal. Same old story dealership helps bur Lured in the dealership with mailer only to be told that I wasn't worth the time to really try and make a deal. Same old story dealership helps bury customer in vehicle, doesn't want to work with you to make things better. More

Service department The service department is more interested in getting you in and out than listening to your problems. Did put down things I asked them to do. And the w The service department is more interested in getting you in and out than listening to your problems. Did put down things I asked them to do. And the work that was supposed to be done wasn't. Told me I would need to bring it back. I thought that's what I made the appointment for. Poor service!!! More

Low Ball Offer I attempted to trade in my car on a new Ram Rebel. I was offered 8,000 less than it’s value and called a liar by the sales manager when I told him the I attempted to trade in my car on a new Ram Rebel. I was offered 8,000 less than it’s value and called a liar by the sales manager when I told him the options on my car. He walked outside and saw the options but said since the VIN did not show them he couldn’t confirm they actually were on the car. I will never return to this dealer for anything. I had to demand 5 times they give me my keys so I could leave before they stopped trying to tell me the KBB value on my car was wrong and they had the best deal I could get. I called another dealer and site unseen they offered me 5k more than Stateline. More

Very happy customer The Rep. Mary was very helpful, she went above and beyond to make sure that we were pleased with the service. She was truly out standing, and I would The Rep. Mary was very helpful, she went above and beyond to make sure that we were pleased with the service. She was truly out standing, and I would be more then happy to tell anyone about the service that received... More

way too long Had a 12 appt. it was not ready unti 4:20. Oil change and a quick review. Very little time spent with me on the overall inspection. Had a 12 appt. it was not ready unti 4:20. Oil change and a quick review. Very little time spent with me on the overall inspection. More

Service The team addressed all my concerns during the service appointment. The addressed the main concern that addressed the ride of the car. The car is ru The team addressed all my concerns during the service appointment. The addressed the main concern that addressed the ride of the car. The car is running smooth and quiet More

Service Dept Paid Service to diagnose my vehicle, paid their fees no problem but was not sure of the explanation of what they found so I declined the repairs to ge Paid Service to diagnose my vehicle, paid their fees no problem but was not sure of the explanation of what they found so I declined the repairs to get a second opinion. Great at call back and ease of setting the appointment also same day service. Was hit with the typical dealer you need this this and this $1000. I was prepared but did do a couple of services. All in all not a bad experience and will go back. More

Purchase a new Ram Truck Great experience working with Patrick, Janet and Allison. They were very flexible and priovided me the exact information to make my purchase easy. Thi Great experience working with Patrick, Janet and Allison. They were very flexible and priovided me the exact information to make my purchase easy. This is the third car I have purchased from Stateline and employees like Patrick, Janet and Allison will keep me coming back. More

Pleasant Robert was very efficient, patient and helpful. His professionalism and friendliness made him a pleasure to purchase with and his determination enable Robert was very efficient, patient and helpful. His professionalism and friendliness made him a pleasure to purchase with and his determination enabled me to get my dream vehicle at a price that worked for me. I couldn’t be happier. More