Stateline Chrysler Jeep Dodge Ram

Never had a good experience. My husband and I went in to this dealership knowing exactly what we wanted. The sales team found something similar that we agreed upon. It was very My husband and I went in to this dealership knowing exactly what we wanted. The sales team found something similar that we agreed upon. It was very high pressure. The GM was brought over to talk to us and at that point we should have left, it was not an enjoyable experience. We were there late and signed the paperwork for a Jeep that would have to be transferred from another dealership. The finance manager changed his entire attitude when we declined any additional products/warranties. Then the next day we get a call that the Jeep we signed for just the night before was sold the morning before, shouldn't they have known that when we signed? But they have another one, but it would cost several thousands more. No thanks. We got our money back. In their service department, they tried to charge us $600-$700 for leak. We tried to verify that it was under warranty and the repair department was very uncooperative. We took to another dealership and the repair was about $200. I will drive further just so I don't have to go to this dealership. More

Purchasing new car Very friendly and great service. Hopefully, we will have the same treatment for the car maintenance/ routine service. Looking forward for the "buffi Very friendly and great service. Hopefully, we will have the same treatment for the car maintenance/ routine service. Looking forward for the "buffing" cleaning since we never had one due to late night purchase. More

Good Feelings. Very positive experience. Sandra Young was our sales rep and she did a excellent job. She took her time showing us the vehicles we asked for and did n Very positive experience. Sandra Young was our sales rep and she did a excellent job. She took her time showing us the vehicles we asked for and did not push us into any certain direction which is appreciated. Other staff were very friendly/helpful as well. Overall we would recommend Sandra Young as a Sales rep and the dealership as a whole! More

New Jeep Grand Cherokee Purchase My Jeep purchase experience at Stateline was great. Amanda Allison was very helpful, honest, and transparent throughout the car buying process. She to My Jeep purchase experience at Stateline was great. Amanda Allison was very helpful, honest, and transparent throughout the car buying process. She told me when I walked in that she didn't want me to leave without a Jeep and she made sure to provide everything I needed in order to leave with the Jeep of my choice. I would highly recommend Amanda and the team at Stateline. More

medical assistance Everything I needed to know and ask was answered and at a timely manner. Great service with salesman and dealership. They assured me that I would be t Everything I needed to know and ask was answered and at a timely manner. Great service with salesman and dealership. They assured me that I would be treated with the best of service, and I was. Thanks for making this experience good and friendly. More

Great Dealership My Salesman Doug Neems was great to work with and a pleasure to talk to. I was able to get what I wanted accomplished and the vehicles I wanted. I wou My Salesman Doug Neems was great to work with and a pleasure to talk to. I was able to get what I wanted accomplished and the vehicles I wanted. I would recommend this dealership to anyone looking for a vehicle. Also Britton Hampton was great to work with too and did a great job. I give the place Five Star Rating... More

No-hassle sales experience! We had a great experience at Stateline working with Mark Pender. He was patient, informative and made us feel right at home. He only showed us what We had a great experience at Stateline working with Mark Pender. He was patient, informative and made us feel right at home. He only showed us what we asked him to and never once tried to 'upsell' us. If we were in the market for another vehicle any time soon, we would happily return to Stateline. More

Fantastic personal service Working with Stateline Chrysler was a real joy! They made picking up our 2015 Chrysler 200 easy!The whole team was excellent. I would like to give a Working with Stateline Chrysler was a real joy! They made picking up our 2015 Chrysler 200 easy!The whole team was excellent. I would like to give a shout out to Douglas Neems for going above and beyond every step of the way. In addition, a special thanks goes to Robert Thompson for his kindness and Jeff Cropp, who represented your company so well at the school board meeting. Thanks again, Stateline for a pleasant and satisfying experience. I give you all a grade of A+. More

Great folks This is our 3rd purchase from Stateline and every experience has been great. The Sales folks are friendly and helpful. The service folks are wonderf This is our 3rd purchase from Stateline and every experience has been great. The Sales folks are friendly and helpful. The service folks are wonderful and quick and keep me informed. This is my favorite dealership in the FM Area. More

Bought a new Wrangler at Stateline - GREAT EXPERIENCE!!! I spoke with Dan Buddin @ Stateline during a service appointment about 1 month ago. I told him I would be in the market for a Wrangler in 3-4 weeks. I spoke with Dan Buddin @ Stateline during a service appointment about 1 month ago. I told him I would be in the market for a Wrangler in 3-4 weeks. Dan graciously let me drive a Jeep, applied no pressure at all, and sent me fliers in the mail to keep in touch. Dan was very attentive to explain features, return phone calls, locate vehicles, and secure the final deal, even in light of other deals being proposed by other dealerships. He has been available via cell/txt, e-mail and in-person, and this availability made me very comfortable with the purchase of our new Wrangler. Car buying is not always an easy/comfortable process but Dan and the Stateline team made it enjoyable. My family has two Chrysler products, and we always get them serviced at Stateline – we will continue to use and recommend the services your dealership offers based on this experience. More