Stateline Chrysler Jeep Dodge Ram

This was my first car purchase. Chance made it a very easy, smooth, and enjoyable experience. It was also great to get a tour of the service department, and how it operates. Followups for after you test easy, smooth, and enjoyable experience. It was also great to get a tour of the service department, and how it operates. Followups for after you test drive, but before you buy the car, were great as well. It kept me in the loop, and made me feel like I made the right decision. Nothing is worse than buyer's remorse when buying a car. I love the Charger that I'm in, and hope to keep it for as long as it holds up. More

The experience I had at Stateline was phenomenal. My salesman, Ramos "Trey" Hales was a courteous, friendly, and knowledgeable salesman. He made a stressful and complicated situation, calm and relaxed. salesman, Ramos "Trey" Hales was a courteous, friendly, and knowledgeable salesman. He made a stressful and complicated situation, calm and relaxed. He also analyzed my needs and wants of a vehicle and met the standard of both. Mr. Hales is a great asset to the Stateline Group. More

Perry and Britton were Exceptional to work with in purchasing our New 2013 Chrysler 200 Touring! Both were Highly Professional, Thorough, Very Informative and a Absolute Pleasure to do business with! purchasing our New 2013 Chrysler 200 Touring! Both were Highly Professional, Thorough, Very Informative and a Absolute Pleasure to do business with! My wife and I are Grateful for the Experience and would Highly Recommend them and Stateline to others! Best Regards, George & Jo Ellen Charlotte, NC More

Jamal was very professional and courteous, being the first time I have bought a vehicle without my husband, Jamal was quick to answer any questions that I had, he allowed me to take my time, gave me mul first time I have bought a vehicle without my husband, Jamal was quick to answer any questions that I had, he allowed me to take my time, gave me multiple choices and listened to what I wanted in a new car, this was very important to me. Jamal also made sure I knew everything about the car I purchased and how things worked. I can honestly say that this was the best experience I have ever had purchasing a vehicle. The team you have at Stateline really does a great job, from sales to finance, all employees that I had contact with were welcoming, insightful and went the extra mile to make sure I was taken care of. I would highly recommend to my family and friends that this is the place to go to get their next vehicle. More

This place was a very shady business. First off, I knew more about the vehicle from researching than my salesman. When it came down to pricing they had a great Internet price, only to find out they later a more about the vehicle from researching than my salesman. When it came down to pricing they had a great Internet price, only to find out they later add in additional things to increase the price. I went back to buy the car and right away the price was up $600 because they said they added mats and wheel locks, which according to them could not be removed. When I asked for them to list all the additional fees, he tried to add in an additional $299 for those same things. There was no negotiating on price so I got up and walked out. I went to Keffer instead where I received awesome service and a great price. More

Bought a used 2008 Sebring from Burns Ford, A week ago the shift got stuck in park, Will not move you have to use a screw driver to slide lock. I wrote Chrysler and they sehnt e-mail to go to nearest deal the shift got stuck in park, Will not move you have to use a screw driver to slide lock. I wrote Chrysler and they sehnt e-mail to go to nearest dealer. I went to Stateline Jeep in Ft. Mill. before going called spoke with someone in service, said the recall for that problem was done on my car Dec 2010, Well either it wasn't done or another defective part. I arrived at service dept, lots of workers but nobody helped me. had to go into an office and ask for help, Jay I showed him e-mail I got from Chrysler he looked up my vehicle, said it was done already and I would have to pay 90 dollars to look at it, I said clearly it is still a problem, he didn't care short answers, I said they said to call Chrysler ask for Joann. Jay said "I'm not going to listen to anyone on phone, That he wants something in writing from Chrysler that they will apy before they look at car, And if they determine it's not the recall I would have to pay, I said this issue is not common in cars, he said you kidding! we have lots of cars with shift lock problems so it is common! In 52 yrs and dozens of cars I've owned I never felt so unappreciated for being a Chrysler owner,I called Chrysler again, was told she would call dealer, I walked around for an hour, Had 5 salesmen approach to buy a car but nobody in service approached me, I went back to Jay and asked if Chrysler called, said nope and walked away, I threw up my hands and left. They do not care! showed no compassion for my problem, this is clearly a manufacture issue! Also I went to parts, dept. I asked man if he could tell me what dealer did the recall repair, He stated "By law I can not get this info because I didn't own car when so called repair was done" So I'm not entitled to know who repaired the car I own, Unbelieveable! More

I am Super excited about my new Chrysler Town and Country that I purchased from Stateline. We received great service from Mark Pender and all team members involved with our purchase. They were friendly, prof that I purchased from Stateline. We received great service from Mark Pender and all team members involved with our purchase. They were friendly, professional and willing to work with us for a Great deal!! Thanks Guys!! More

The moment we arrive at Stateline everyone was friendly and very helpful. We asked for Cedric and once we were introduced, he did everything he could to help us. Everyone involved was helpful. The atmos and very helpful. We asked for Cedric and once we were introduced, he did everything he could to help us. Everyone involved was helpful. The atmosphere was pleasent. We were in and out of there in no time. And most of all we went home in a New Car! Thanks Stateline for everything! Thanks again Cedric! More

Worst customer service I have gotten from any dealership, including bad post-sales follow-up and terrible car service. The sales managers don't follow up on any putstanding issues. The guys in the Finance de including bad post-sales follow-up and terrible car service. The sales managers don't follow up on any putstanding issues. The guys in the Finance department kept referring me to other ppl and I jet calling till they finally talked to my about my car issues.. The people in the service department have no idea what they're doing most of the time. This is one dealership I'll never buy from in the future. More

As a lot of people say, the car buying experience can be a real hassle sometimes. This time, dealing with the guys we dealt with at Stateline was actually a fun and enjoyable experience. Cedrick is possib a real hassle sometimes. This time, dealing with the guys we dealt with at Stateline was actually a fun and enjoyable experience. Cedrick is possibly one of the nicest guys I've ever met and Brittan was awesome. A very professional attitude but also a genuinely nice guy. I did not get to meet the sales managers but I'm sure based on these other guys, they are just as nice. I had dealt with Galeana Jeep in Columbia and was treated almost as if I were bothering them so coming here was a breath of fresh air. These guys genuinly want your business and treat you as such and make the whole process one that 1.) you'll want to come back and do business again and 2.) recommend their services to someone else which I will do if I talk to anyone about where I bought my vehicle. More