Stateline Chrysler Jeep Dodge Ram
Fort Mill, SC
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Mark Pender went out of way to let me know what was going on with my vehicle delivery. I wish the same could be said about the others. I was told when initially signed papers would take couple days to get th on with my vehicle delivery. I wish the same could be said about the others. I was told when initially signed papers would take couple days to get the vehicle swapped from another dealership. I was led to believe it would be the following Monday. When Monday came it was going to be Tuesday. When Tuesday came and went at 8:15 pm I called Mark Pender on his cell. He was at home but he took time to call the new car manager who said he had sent me an email explaining the car was in transit and wouldn't be received till Wednesday. I stayed by the computer and phone all day and I never received an email. I checked spam folder also.It's amazing how quick your emails get answered before the sale verses after ! I was also told the vehicle would be cleaned after receiving at the dealership prior to delivery.When car was delivered my wife and I both commented that the floor mats were dirty and there was spots on the passenger front seat. It definetly wasn't cleaned up inside ! Third thing that really surprised and disappointed in was the miles the car had when delivered. There was over 580 miles on the vehicle when finally delivered to my house. I would have thought the vehicle would have been hauled on a rollback from the dealership vehicle was located at verses driving from one dealership to the other then backtracking another 120 miles to my home. This whole experience taught me a great lesson. Wait till you can buy a car local ! More
On April 9th, 2013 My husband Tim and I went into State Line of Fort Mill, SC looking to purchase a new van for our big, loving family! We were greeted in the parking lot and I let the gentleman know that Line of Fort Mill, SC looking to purchase a new van for our big, loving family! We were greeted in the parking lot and I let the gentleman know that I had spoke to a lady on the phone named Renee. Renee came out to greet us and brought us inside to meet out sales rep. We were introduced to Joe French. What a very nice gentleman! He was kind, welcoming and respected what I was looking for in a van. I told him what I wanted and he showed me exaclty what I was looking for. He didn't make me feel like he was pushing me into a vehicle that I wouldn't want unlike some other sales people have in our past experiences. Joe walked us through every step of the process of buying a new vehicle. He was with us from start to end. In between steps we enjoyed talking with Joe and learning that we were all from the New England area. What a small world! Overall we enjoyed our experience and we loved Joe as our sales rep! We will be back for sure when we are ready to look for a truck for Tim until then we will send all of our family and friends looking for a new or used vehicle to Joe. We rated Joe with all fives based on his personality, his direct attention to our needs, and for getting us the best possible price that fit our budget. Thank you Joe! =) Sincerely, Crystal Whitford More
I recently bought a Jeep Grand Cherokee from Steven. I found him to be very upfront, honest, and helpful. It was great how easy he made the whole process for my wife and me. In addition, there was a sma found him to be very upfront, honest, and helpful. It was great how easy he made the whole process for my wife and me. In addition, there was a small issue with an accessory for our vehicle, and he went above and beyond to make sure that we got what we needed. I strongly recommend that you give Steven a call if you need help finding a car. More
Excellent buying experience. Your sales team was ready for me when I arrived. Cedrick and Terrell had several vehicles preselected for me and my daughter that would meet our requirements. I would defin for me when I arrived. Cedrick and Terrell had several vehicles preselected for me and my daughter that would meet our requirements. I would definitey recommend Stateline to friends and family. Gerry Turbeville More
I had a great experience buying my new Jeep Grand Cherokee. Will Smith was very helpful and friendly!! I got the car I wanted at the price I wanted to pay. Cherokee. Will Smith was very helpful and friendly!! I got the car I wanted at the price I wanted to pay. More
Stateline was incredibly patient while working with me. I had some personal issues with my vehicle that I was trading and they never stopped putting forth great service. They helped me through the difficu I had some personal issues with my vehicle that I was trading and they never stopped putting forth great service. They helped me through the difficulties and provided me with a solid deal. My wife and I have purchased 2 Jeep Wrangler Unlimiteds from them in the past year and couldn't be happier with our vehicles or the service we received. I highly recommend this dealership. Great staff, vehicles and value! More
Cedric was very knowledgeable concerning the product that I purchased. He made me believe that he would be there after the sale. He took me on a tour of the facility to show me the service area should I ne I purchased. He made me believe that he would be there after the sale. He took me on a tour of the facility to show me the service area should I need it. I am very satisfied with the service he provided. He was friendly and courteous and walked me through the process step by step. Thank you for your service. More
Stateline had the biggest selection I could find in the Charlotte area. Also there prices were the best I could find after shopping around online. My sales guy, Perry, was very friendly and knowledgable. T Charlotte area. Also there prices were the best I could find after shopping around online. My sales guy, Perry, was very friendly and knowledgable. They got me in much more of a truck than I thought I would be getting. They earned a customer for life! More
My husband and I came in to look at and price new Jeeps because we had seen an advertisement with the Jeep we were interested in on sale on Stateline's website. Sadly, the ad did not help us because there because we had seen an advertisement with the Jeep we were interested in on sale on Stateline's website. Sadly, the ad did not help us because there was only one left in stock that was on sale, but Steve Henson, our salesman, answered all our questions and was very patient during our visit. (We ended up test-driving three Jeeps). It was almost closing time on Friday, and Tom ? suggested we take the vehicle we ended up purchasing home for the night, which ultimately helped us decide to purchase that vehicle. More
I truly enjoyed having Joe as my salesperson. He was excellent all around. Not only does he know all the facts about the cars, he was very attentive to me as a person and kept me constantly updated on t excellent all around. Not only does he know all the facts about the cars, he was very attentive to me as a person and kept me constantly updated on the progress during the whole sales process. He was very professional all around but also very personable. I would recommend him to any of my friends and collagues without hesitation. Thank you Joe!! More