Stateline Chrysler Jeep Dodge Ram

My experience with Stateline was excellent beginning with the courtesy the salesman, Joe French, extended to me. Joe helped me find the right Dodge Dart I was looking for at the right price. He answered my the courtesy the salesman, Joe French, extended to me. Joe helped me find the right Dodge Dart I was looking for at the right price. He answered my questions including setting me up with Bluetooth which I never used before. Having retired from Chrysler after 30 years service, I was encourged by the dealership and people there that the Company is in great shape for the furture. More

Awesome staff, great job with answering all my questions and completing the sale in the time frame I had allotted. Clay is a great salesperson! and completing the sale in the time frame I had allotted. Clay is a great salesperson! More

the best experience with a dealership ever from the internet manager to the sales rep to financing. from the very first moment we arrived on the lot, we were greated and always directed to exactly what internet manager to the sales rep to financing. from the very first moment we arrived on the lot, we were greated and always directed to exactly what we were looking for, including price range and payments. we never felt uncomfortable or pressured. everyone at stateline we met were always very polite, smiling and always greeting. i would not consider going anywhere else after this experience and will reccamend this dealership to anyone who asked. loved it! More

I was was greated by Dennis the minute i entered the parking lot of the delership. We quickly developed a good relationship. Dennis listened carefully to my vehicle needs abd budget requirements. Dennis parking lot of the delership. We quickly developed a good relationship. Dennis listened carefully to my vehicle needs abd budget requirements. Dennis showed me several diferent models of the vehicle I was looking for. Dennis was genuinely interested in my seach for a particular model or color. everyone was great at the dealership and my car buying experience was outstanding. I would recommend Dennis and thisdealership to all my friends. More

Really happy with how well they were willing to help me out, without giving me the run around, most honesty experience I have had with a dealership. Very friendly and respectfull.. out, without giving me the run around, most honesty experience I have had with a dealership. Very friendly and respectfull.. More

MARK DID AN EXCELLENT JOB IN GETTING ME AND MY WIFE INTO THE CARS WE WANTED. NO GAMES, WE TOLD HIM EXACTLY WHAT WE WERE LOOKING FOR AND LOOKING TO SPEND AND WE GOT JUST THAT. GREAT EXPERIENCE. THE CARS WE WANTED. NO GAMES, WE TOLD HIM EXACTLY WHAT WE WERE LOOKING FOR AND LOOKING TO SPEND AND WE GOT JUST THAT. GREAT EXPERIENCE. More

Both Perry and Chris worked with us to answer all of our questions about the Chrysler 300 we were considering purchasing. They were extremely courteous and helpful. When the Sales/Financial Manager was invo questions about the Chrysler 300 we were considering purchasing. They were extremely courteous and helpful. When the Sales/Financial Manager was involved with the closing of the deal, we discussed what I thought the trade-in value should be for our vehicles and why, as well as, our consideration of talking with another dealership. Everyone came back with an out of the door offer that we felt we could not pass up. There was one area I think Stateline should improve, it was the explanation and description of the Care Packages and Extended Service Contracts. One Thursday, this was rushed and not explaned very well by the financial staff assigned to us at this end of the deal. We did not complete the cash sale until Friday, the following day and we ended up with a different financial staff member. As it turned out we did purchase a Care Package eventhough there was a misunderstanding as to what we were supposed to get for the cost quoted to us on Thursday. We were apprehensive to consider another package because of the previous misunderstanding. We have been extremely loyal Chrysler and Dodge customers since 1985 and since that time purchased or leased (18) vehicles. There is one factor with the purchase and leasing process that has not improved since 1985 at the dealerships. It always takes way too long to complete the paperwork. This process is at a minimum usually takes (3 to 4) hours, when we were involved as a CDI customer. That amount of time is a huge burden to the buyer. At Stateline we expended (5) hours on Thursday and another (1 1/2) hours on Friday before we drove away with our new car - way too long. Our process only involved a discussion and negotiation on a single inventory car. In general, this process needs to be streamlined by all of the dealerships for a better buying experience by the consumer. More

Had a very good experience in this purchase especially in that they arranged to meet me at the airport during a layover after their regular store hours. Will Smith brought the vehicle to us shortly after we that they arranged to meet me at the airport during a layover after their regular store hours. Will Smith brought the vehicle to us shortly after we landed and gave us much needed information about the jeep which lead us to make the purchase. He was very considerate and nice even though it was well after their normal business hours. Terrell and Dean also compromised with us on the purchase price and were very straight forward about their position on the overall deal. They also provided an added level of service in delivering the vehicle over two hours away for no added expense. We will definately shop at this dealership again should the need arise. Thanks, Blain Potter More

EXCELLENT SERVICE!! THATS WHY I HAVE BOUGHT 3 JEEPS FROM STATELINE NOW!! THEY NEVER GIVE UP ! WILL SMITH WAS AWESOME AS WELL AS THE WHOLE STAFF ! THANKS FOR THE NEW JEEP AND ITS EVEN RED EXACTLY WHAT I WANT STATELINE NOW!! THEY NEVER GIVE UP ! WILL SMITH WAS AWESOME AS WELL AS THE WHOLE STAFF ! THANKS FOR THE NEW JEEP AND ITS EVEN RED EXACTLY WHAT I WANTED, COULDNT BE HAPPIER THANKS TO WILL AND STATELINE CREW. STATELINE IS THE BOMB :) More

We went to test drive a Challenger we saw on the internet (at a different dealership 150 miles away) to make sure we liked the ride, but after showing us several different options and being specific about ea (at a different dealership 150 miles away) to make sure we liked the ride, but after showing us several different options and being specific about each option, we found a car we liked much better. We did not feel pressured to purchase and negotiating a price was painless. During the finance portion I would have liked to have more details/brochures explaining what each item covered and how to use it when needed. Do I contact the dealership or some one else? Everyone was very pleasant and friendly and they showed us around the dealership so we would know what to do when going for future service on the car. I have been a GM customer up until this purchase and I know that I made the right choice choosing a Dodge this time. Love the car!! Next day I noticed I was having trouble with the paint showing light scratches, but I am taking it back to them on Wednesday to see what they will do for me or if my warranty with take care of it. We will see...... More