I was forced to go to this dealership after mine had closed (Metrolina). I brought my 2006 Charger in for an oil change and wanted them to look at a piece of molding around my windshield. When I pulled into the service bay, I had to stand there for a while and look like I needed help before someone even approached me. Once they did, they really made it seem like I was in their way. We got the oil change set up and I asked if they could take a quick look at the molding and see if I was going to need to replace it. I was then told that was a service job and they would need to do that separately. I can respect that, but I didn't want it fixed, just wanted someone to take a quick look at it. I offered that as a solution and the service mgr repeated the exact same thing he just told me, another sign that I was obviously not a priority. Having worked in Customer Service for 25 years, this is not the way I treat my clients and certainly don't expect to be treated that way as well. Not only that, but I decided to view the cars on the lot while I was waiting. Now I wasn't planning on buying, but I always like to look. I wandered around the showroom then the lot for at least 10 minutes and was never approached by a salesperson! That never happens, they usually swarm on you, but they weren't busy, that's for sure and no one even acknowledged I was there.....weird. Because of that experience I have decided to take my business to another dodge dealer about 25 miles further away. I even bought a new car spur of the moment from the new dodge dealer, that's too bade for Stateline and myself. They lost a sale and I'm going to another dealer way out of my way.