Stateline Subaru

Spare key made. I needed a spare key for my Forrester that I had just purchased. I communicated with Alex by texting that I saw on the web page. She was very helpfull I needed a spare key for my Forrester that I had just purchased. I communicated with Alex by texting that I saw on the web page. She was very helpfull. There was some initial problems and it did end up taking a few weeks but she was very professional and friendly. I would text and she would get back to me very quickly. Thank you. More

Easy tire replaced and warranty wheel stud replace. I dropped the car off that night and I had it back by the end of the next day. This was done real fast and I have no complaints. Kyle was professional I dropped the car off that night and I had it back by the end of the next day. This was done real fast and I have no complaints. Kyle was professional and courteous. More

Great service! Mark was very attentive and knowledgeable. Helped me out with an administrative issue with my maintenance plan. Fast and prompt service!! Good A Mark was very attentive and knowledgeable. Helped me out with an administrative issue with my maintenance plan. Fast and prompt service!! Good Attention to detail! More

Diagnosis of battery light This service station charges so much for labor! I paid 335 essentially to get 4 wires taped. The man at the service desk is condescending, rude, and a This service station charges so much for labor! I paid 335 essentially to get 4 wires taped. The man at the service desk is condescending, rude, and always charges me more than he says on the phone. Very frustrated with this new service representative and I will likely be getting service done at an alternative Subaru dealership. More

Great Service People Power window would not close. Set up appointment with Mark even arranged to have car picked up, Mark kept me info of the project all the way.. Great Power window would not close. Set up appointment with Mark even arranged to have car picked up, Mark kept me info of the project all the way.. Great service intake person, More

My Subaru gets great service I trust the workmanship my 2015 Outback receives at Stateline Subaru and I have experienced courteous and friendly service from all of the men and wom I trust the workmanship my 2015 Outback receives at Stateline Subaru and I have experienced courteous and friendly service from all of the men and women who have served me. I intend to have all my required maintenance performed at this dealership and when the time comes for a new car it will be a Subaru again. More

Excellent service and excellent people! Mark was my service intake person. I needed to leave earlier than expected. Mark made sure I could get there in time. The work done on my auto was p Mark was my service intake person. I needed to leave earlier than expected. Mark made sure I could get there in time. The work done on my auto was perfect. I have confidence in this service department and the people who work there. Thank you Mark and the person who took care of my Subaru. I’ll see you for my next service. More

Transparency Tyler was professional and patient with answering all of my questions. He communicated what was wrong with my vehicle honestly and even helped me dete Tyler was professional and patient with answering all of my questions. He communicated what was wrong with my vehicle honestly and even helped me determine what were urgent repairs versus what might wait a bit. Transparency is important especially where people’s money is concerned. I appreciate the customer service, honestly and professionalism that I am always shown at Stateline. More

Sales Person was great I worked with Steve and he was great. I ended up getting a sale with him ad couldn't be happier. I am however slightly disappointed with how managemen I worked with Steve and he was great. I ended up getting a sale with him ad couldn't be happier. I am however slightly disappointed with how management handled the manning of the promotional event that was going on. I completely expected a little more of a delay but I had to wait over 2 1/2 hours after i signed the financial paperwork just to get my car. They had it detailed in about 45 mins and then I had to keep walking back into the sale room to try and get the attention of my sales person. Who was now handling another customer. Again I do not fault him one bit but I feel if they hold another promotion then they need to work out the kinks. I had all the attention before the sale and after that I felt like I didnt exist which is unacceptable. That being said Steve will do everything he can to meet your requirements. More

Fantastic Dealership Great service, kind salesmen and a fantastic experience overall. Pretty much everyone I worked with and talked to were kind and thoughtful. I really f Great service, kind salesmen and a fantastic experience overall. Pretty much everyone I worked with and talked to were kind and thoughtful. I really felt taken care of from start to finish. Good communication throughout the process too. Starkly different from other dealerships. More