Stateline Subaru

We did our research and knew exactly what we wanted and went in still dreading dealing with any dealership but, our sales rep, Alex Lazano changed all of our expectation. He was attentive, assisted in ever went in still dreading dealing with any dealership but, our sales rep, Alex Lazano changed all of our expectation. He was attentive, assisted in everything we needed, took my wife for her test drive and then sat with us and worked through a deal that was excellent. We believe it to be the best experience buying a car we have ever had in our lives. Thanks to Alex, and Stateline Subaru. More

Buying a new car after 14 years was quite a task. Stateline Subaru worked with us to find the right car with the right price. Employees were patient and helpful in answering our questions. They made Stateline Subaru worked with us to find the right car with the right price. Employees were patient and helpful in answering our questions. They made us feel comfortable and confident with our new Forester purchase. More

I walked in after scheduling an appointment online with Joe Messina and met Drew Leblanc who was a pleasure to work with. I came in thinking about an Outback Onyx but realized they had a Limited on the gr Joe Messina and met Drew Leblanc who was a pleasure to work with. I came in thinking about an Outback Onyx but realized they had a Limited on the ground with the color I wanted and decided to go with that model. The purchase process was seamless and pain free and they provided a good price for my trade. More

I found that Inna Perez was extremely helpful and very knowledgeable about the vehicle we were looking at. Don Serak knowledgeable about the vehicle we were looking at. Don Serak More

Inna Perez continures to be an outstasnding asset to anyone buying a new or used car. Always helpful and there for you, I recommend her highly. anyone buying a new or used car. Always helpful and there for you, I recommend her highly. More

Steve Chaves was a pleasure to work with,he is so very patient,kind and informative.If you are in the market for a Subaru,I would recommend working with Steve. patient,kind and informative.If you are in the market for a Subaru,I would recommend working with Steve. More

Everything was great and I felt good about my lease deal until I got home and dug into the details of the documents. It was then that I realized the deal was not what I had agreed to. My lease was supposed until I got home and dug into the details of the documents. It was then that I realized the deal was not what I had agreed to. My lease was supposed to be as advertised on their website. A 3year, 36,000 miles, .15cents per mile over-mileage. However, the actual lease documents stated 3year, 30,000 miles, .25cents per mile over-mileage. I called the parent company to confirm the posted offer on the website. They said that the 3year, 36,000 miles, .15cents per mile over-mileage was if you finance through Subaru. Well, Stateline didn't disclose that and financed my lease through Rockland Federal Credit Union which changed my deal. Of course, this was Stateline's best deal. Not mine!!!! Watch out for Jay Deleon in Finance. He will just ask you to Initial and sign the documents without any explanation of the documents. MY BAD for trusting him! Don't be taken like I was! I followed up with 2 calls to the General sales manager Joe Dibiasio the next day for an explanation on the discrepancies. Had to leave messages. He didn't have the professional courtesy of returning my calls!!!! It's the old saying with Stateline "Out of sight, out of mind!" The only time that Joe tried to contact me, was AFTER I submitted my feedback survey a week later to Subaru which aired my disgust and grievances. I will NEVER use or go back to this dealership again for anything! After getting no help from Stateline Subaru, I contacted the lease department at Subaru.com. Why wasn't I offered the chance to finance thru Subaru? The dealership chose Rockland Credit Union without any explanations on the differences between the two companies. This was my first lease experience, and I am disgusted!! I want you share my experience with others, so they do not fall into the same trap that I did! In my opinion, stay away from Stateline Subaru!!!! More

Inna Perez was has my sale consultant was amazing i would recommend inna to anyone thank you from Michelle J Charette and Francis E Charette jr would recommend inna to anyone thank you from Michelle J Charette and Francis E Charette jr More

Fortunately, we didn’t buy from Stateline Subaru because we didn’t like the requirement that you had to take the financing option or pay an extra fee. They must get a kickback from the finance company. Are we didn’t like the requirement that you had to take the financing option or pay an extra fee. They must get a kickback from the finance company. Are they in the banking business or the car selling business??? Glad I read the review that recommends RUN! More

Great sales person named Inna Perez She goes above and beyond to get you the best deal. She checks everything and shoes you everything and we highly recommend asking for her when you go to by a car. It's beyond to get you the best deal. She checks everything and shoes you everything and we highly recommend asking for her when you go to by a car. It's our third Subaru with her and we love our car!!!⭐⭐⭐⭐⭐ for Inna. More