Stateline Subaru

The work was done in the exact time they said it would take I was very happy with the service. Everything was done on time and everyone was very polite. The only thing I would say is the waiting area is very sm I was very happy with the service. Everything was done on time and everyone was very polite. The only thing I would say is the waiting area is very small and there wasn’t anything offered during my wait. I have had service at many other dealers and in comparison to other dealerships this dealership is the worst as far as the waiting area goes. More

Buying a car It is what it is. Alex was very helpful good clean facility. Easy to get from our home. Good price helpful with financing the end It is what it is. Alex was very helpful good clean facility. Easy to get from our home. Good price helpful with financing the end More

Patent, friendly & kwledgable A great experience. Everyone we worked with was patient, friendly & knowledgable. Would defiantly rev amend this dealership to anyone looking to buy a A great experience. Everyone we worked with was patient, friendly & knowledgable. Would defiantly rev amend this dealership to anyone looking to buy a new car. More

Comprehensive Found problems and maintenance missed by others. Took me to the car, raised up on the lift and showed me the issues and carefully explained what had t Found problems and maintenance missed by others. Took me to the car, raised up on the lift and showed me the issues and carefully explained what had to be done More

Quick service for State Inspection without an appointment Came without appointment for State Inspection and was serviced within half hour. Tyler also spotted error on Invoice made by shop tech and corrected Came without appointment for State Inspection and was serviced within half hour. Tyler also spotted error on Invoice made by shop tech and corrected before I cashed out. More

Very “Helpful” and professional This dealership was very helpful and professional not to mention top quality mechanical work. They advised me on all my options as well as telling me This dealership was very helpful and professional not to mention top quality mechanical work. They advised me on all my options as well as telling me more about my vehicle long term ! More

Great customer service Quick and timely service. Very friendly staff. Would definitely recommend anyone to go there. Was always updated and kept in the loop during the re Quick and timely service. Very friendly staff. Would definitely recommend anyone to go there. Was always updated and kept in the loop during the repair process More

Easy, no hassle and fair Did my research on models and prices finding a listing a on one of the aggregator sites of the car I was looking for. Price was lowest I could find. C Did my research on models and prices finding a listing a on one of the aggregator sites of the car I was looking for. Price was lowest I could find. Called and went in that night to check it out and test drive. Josh H was very pleasant to deal with and very knowledgeable. Further negotiated the price and closed on it the next day. Excellent overall experience. More

Had oil changed on the 16th Had oil changed on 16th of October and was left with oil stains all over my driveway and the smell of oil burning coining through my vents. When I wen Had oil changed on 16th of October and was left with oil stains all over my driveway and the smell of oil burning coining through my vents. When I went into the location they brought me out side do to the fact I was upset and wanted them to understand my concern my car is a 2018 not a 1988 and I felt like I was treated like a walk in customer paid 30000 from your dealership and felt like I was nothing. No can we pick up your car cause I understand your concern and worried there may be no oil . But instead it was can you bring it in tomorrow. Very upset More

Service deserving of more than 5 stars The problem started with a warranty issue that was taken care of very professionally. Right when they found out the service was going to take longer t The problem started with a warranty issue that was taken care of very professionally. Right when they found out the service was going to take longer than expected they reached out to me to offer me a complimentary vehicle which I took them up on as I had to get to work. Once done another issue arose in which they took the vehicle in immediately and called me back within 30 mins to take care of that issue. Believe it or not a third issue came to pass and the level of care mark showed was more than expected. He made sure that care didnt leave the dealership until he felt safe in my car. I dont know how many others would show that level of care for a customer. I can honestly say Mark is the singular reason I will stay with Subaru and suggest other people to go there. More