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Stateline Subaru
Somerset, MA
825 Reviews
From the moment you walk onto our lot you'll get excellent service from our sales team. They'll be able to guide you to the new used or certified pre-owned vehicle that has everything you're looking for. Our showroom features lots of reliable vehicles that offer all the versatility and safety features that you've come to expect from Subaru. There's everything from dependable family classics like the Outback to sporty hatchbacks like the Impreza. Whichever car or SUV catches your eye you can be confident that it'll safely get you through any conditions with standard Subaru Symmetrical All-Wheel drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 825 reviews
August 11, 2018
Maintenance The job was completed quickly and efficiently. I was pleased that a check was done on all of the car systems to ensure all were operating properly. The job was completed quickly and efficiently. I was pleased that a check was done on all of the car systems to ensure all were operating properly. More
by PLEAHY48
Verified CustomerEmployees Worked With
August 11, 2018
Excellent experiance I was very comfortable with Josh. He listened to me and was fabulous to work with. Very happy, My new 2016 carolla was priced fairly and accurately so I was very comfortable with Josh. He listened to me and was fabulous to work with. Very happy, My new 2016 carolla was priced fairly and accurately so there was no need to haggle it go back and forth. More
by tmalloy10977
Employees Worked With
August 11, 2018
Both cars I was concerned about a ‘burnt rubber’ smell coming from my engine. The problem was solved quickly and am happy to report, not as expensive as I had a I was concerned about a ‘burnt rubber’ smell coming from my engine. The problem was solved quickly and am happy to report, not as expensive as I had anticipated. Service staff was professional and knowledgeable. I’ve been using this group since purchasing my new Forester in 2007. More
by MARTHATOZ
Employees Worked With
Other Employees :
What happened to Wayne ? He always treated us well.
August 11, 2018
Very helpful I came in without an appt because I could smell gas on start-up of car. I am on oxygen, and it really bothers my breathing. Brian was so helpful and f I came in without an appt because I could smell gas on start-up of car. I am on oxygen, and it really bothers my breathing. Brian was so helpful and fit me in within the hour. Luckily it wasn't anything serious. Brian came out to me to explain everything. I appreciate his kindness and this is why I never go anywhere else for service on my Subaru. Thank you service department. More
by ELIZABETH.KAWAKAMI
Employees Worked With
August 11, 2018
Helpfully sales person My sales person was always trying to be helpfully. Called me to make sure the car was being done and any thing that I need to do or information need t My sales person was always trying to be helpfully. Called me to make sure the car was being done and any thing that I need to do or information need to help get the car done More
by Blanket83
Employees Worked With
Alex Lozano
August 11, 2018
Pleasant and Accommodating The service manager was very pleasant and helpful. I arrived early for a 7:30 am appt and rather than have me wait he opened at 7:10 and allowed me to The service manager was very pleasant and helpful. I arrived early for a 7:30 am appt and rather than have me wait he opened at 7:10 and allowed me to go off and run a few errands. Service was performed promptly and my vehicle was ready (on time) when I returned. More
by RDEBALSI
Employees Worked With
Wayne Rodrigues
August 10, 2018
Key copy Purchased a used car recently via a private sale and needed a second key made. Key was preordered days before the time of service and arrived as an un Purchased a used car recently via a private sale and needed a second key made. Key was preordered days before the time of service and arrived as an uncut blank to the dealership unbenounced to parts/service personel. I did offer to return for service at a later date however Don and Wayne managed to send the key blank to be copied locally (it was a special lazer-cut key that could not be copied on-site) while I waited thus making it so i did not have to return a second time. As someone with 15 years in new car dealership business myself I understand things beyond our control happen and I Greatly appreciate going above and beyond to get me taken care of same-day. A+ More
by Blong
August 10, 2018
service time While the service was good, the waiting was not. The hour-long service ran over 2 hours. I was given a monetary credit for my time, but it did not eas While the service was good, the waiting was not. The hour-long service ran over 2 hours. I was given a monetary credit for my time, but it did not ease the pain of hanging out in the waiting room. More
by NEKKENNEDY
Employees Worked With
August 09, 2018
Service Department/Wayne in particular I have known Wayne for many years since I have purchased a number of Subaru vehicles, all from Stateline Dealership. I remember calling Wayne with a c I have known Wayne for many years since I have purchased a number of Subaru vehicles, all from Stateline Dealership. I remember calling Wayne with a car problem from Montreal, Canada & he problem solved with me & I was good to go. He is an outstanding specialist and manager. I have always been well informed by him, the rest of the staff and the mechanics. They are courteous, respectful— never been disappointed. Thank you much, Cheryl Stern More
by sterndesignc
Employees Worked With
Wayne Rodrigues
August 09, 2018
Oil change The overall experience at the dealership was good, but the service took longer than the time they quoted me. I got there at 10:45 for an 11 am appoin The overall experience at the dealership was good, but the service took longer than the time they quoted me. I got there at 10:45 for an 11 am appointment, and didn't get my car back till 12:30. More
by KARENKALIA
Employees Worked With
