Stayton Ford

Service Department up sells at every oil change or service the service department up sells , went in to have tires rotated got a call that the lug nuts where rounded and there the only one s to rotate and moun the service department up sells , went in to have tires rotated got a call that the lug nuts where rounded and there the only one s to rotate and mount the wheels on our vehicle cost me extra 90.00$ for new lug nuts that they had destroyed i have bought 7 vehicles from them in the last 20 years , Never Again ! More

Service Department is AMAZING Rob in the service department was outstanding! We have previously dealt with a Portland Ford dealership and was given subpar service. We had lost all Rob in the service department was outstanding! We have previously dealt with a Portland Ford dealership and was given subpar service. We had lost all faith in dealership service departments until we came to Stayton Ford. If you want to be treated right, with the best service in your life, please go to Stayton Ford. More

Full service on F350 Powerstroke Now that Hilyers has taken over Stayton Ford I am very pleased with the honesty, professionalism and job well done ! I was given a nice loner car Now that Hilyers has taken over Stayton Ford I am very pleased with the honesty, professionalism and job well done ! I was given a nice loner car, and my truck was washed when I picked it up :) I can give them a great rating and will be bringing in my 5.0 mustang for service soon. Thanks Daryl Peters More

Dishonest Deceptive and Fraudulent. I would never do business with this operation. BUYER BE WARE OF HILLYERS FORD. I AM A VICTIM OF CONSUMER FRUAD I PAID $46,000.00 FOR A TRUCK THAT EN I would never do business with this operation. BUYER BE WARE OF HILLYERS FORD. I AM A VICTIM OF CONSUMER FRUAD I PAID $46,000.00 FOR A TRUCK THAT ENDS UP HAVING NO MANUFACTURER WARRANTY. THEY WILL NOT TAKE THERE OWN PRODUCT BACK ON TRADE AS THEY MADE MODIFICATIONS TO THE TRUCK THAT ALTERED THE ODOMETER AND SPEED OMETER AND ITS WORTHLESS. THEY THEN STATED OTHERWISE COMMITING ODOMETER FRAUD CONSUMER FRUAD AND WHEN WE HAD THE TRUCK INSPECTED IT CONTAINED PARTS THAT DID NOT MATCH THAT MAKE AND MODEL OR VIN NUMBER. THEY PROVIDED AFTERMARKET KEY FOBS FOR A 2016 1 OWNER TRUCK THAT WAS NOT TO BE SOLD OR REGISTERED IN THE US. YET WAS AT A WHOLESALE DEALERS ONLY AUTO AUCTION. THERE IS SOMETHING WRONG HERE. BUYER BE WARE AP More

Bad salesmanship/Inexperienced salesman I stopped by a few days ago to check out the new Ford Escape and was greeted by Patrick. Even though he said he was color blind, he seemed too inexper I stopped by a few days ago to check out the new Ford Escape and was greeted by Patrick. Even though he said he was color blind, he seemed too inexperienced to remember what colors this particular vehicle comes in, calling the electric yellow (gold?) paint "pumpkin orange" or something similar. On top of that, he seemed to show little interest in receiving my business as he didn't think to open the door so I could look inside, nor ask me if I wanted to test drive it. I told him that I would be back later, but ended up taking my business to Skyline Ford instead. To his superiors, I'm sorry you guys missed an opportunity to seal a deal due to an inexperienced and disinterested salesman. To potential buyers, go to Skyline in Salem, they will treat you right. I might stop by someday for repairs or something similar, but you guys lost me as a car buyer. More

Performed and charged for service that was not requested. Went in for an oil change only ($85.00). Bill was $100.00. They unlocked our locking gas cover and topped off our exhaust tank without consulting us Went in for an oil change only ($85.00). Bill was $100.00. They unlocked our locking gas cover and topped off our exhaust tank without consulting us. They also gave us an inaccurate indication on the condition of our front brakes (marked on report card that brake measurement wasn't taken but then told us that they needed attention). Also an inaccurate measurement on batteries. This prompted us to get a second opinion on both on the same day. Second opinion told us that brakes were like new and batteries were fine. More

Great experience!! This was my first time buying from Hillyers Stayton ford and what an great experience. Bought a brand new Ford F350 Diesel, and they couldn't of made This was my first time buying from Hillyers Stayton ford and what an great experience. Bought a brand new Ford F350 Diesel, and they couldn't of made it any easier, Very knowledgeable about there diesel trucks. I will defiantly buy again from Hillyers stayton! More

Not a pleasant experience Went to Hillyer's Stayton Ford today to purchase a used Ford Excursion. The salesman, Andrew, was wonderful and easy to work with, but as all too oft Went to Hillyer's Stayton Ford today to purchase a used Ford Excursion. The salesman, Andrew, was wonderful and easy to work with, but as all too often, once the sales manager got involved it became very rude and insulting. It was amazing to hear about the flaws in my newer trade in vehicle even though the used Ford had more problems than my vehicle. It was also very interesting to know that their vehicle was priced almost twice retail book and they offered less than wholesale for the trade. I would not have minded a little haggling but to come in ridiculously low for the trade when the retail price of their vehicle was almost double KBB retail. It is no wonder they have had the vehicle for almost one year. I left feeling sorry for Andrew who worked hard to sell a vehicle only to have his manager run us off with an insulting offer. I will not be sending any of my friends there and will of course recommend they go somewhere else. More