Steamboat Motors
Steamboat Springs, CO
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Corey and Jimmy were both awesome they went above and beyond to provide exceptional customer service. We love our new truck and would recommend Steamboat Motors! beyond to provide exceptional customer service. We love our new truck and would recommend Steamboat Motors! More
We had such an amazing experience with everyone at Steamboat Motors, from the service team to the sales team! We had drove our truck and travel trailer up from Florida and unfortunately broke down. St Steamboat Motors, from the service team to the sales team! We had drove our truck and travel trailer up from Florida and unfortunately broke down. Steamboat Motors worked with us to help us get a new truck so that we could continue our journey! Five star services, five star sales and five star finance!! Highly recommended!! We are so appreciative of how fast and efficient they were able to get us out of there with a lower interest rate than we had in the previous truck! More
We are 1300 miles away from home on vacation. The check engine light comes on so we take the car to Steamboat motors. A person comes out puts a scanner on it and determines it is faulting on cylinder 8. Th engine light comes on so we take the car to Steamboat motors. A person comes out puts a scanner on it and determines it is faulting on cylinder 8. The service advisor comes out and says he can squeeze me in since it's likely a faulty spark plug or the coil which is located on the spark plug. Later I get a call saying they changed both and the car is ready. We get there and the bill is $380. $90 in parts which is reasonable but $280 in labor which equates to one and a half hours of shop time at the $180 per hour rate they charge which is a common hourly rate at dealers now. One and a half hours to install one spark plug is not. BTW the coil has to be removed to remove the spark plug so no additional time should be needed it's just part of disassembly and reassembly putting new coil on. I had the same thing done at my local dealer at home for $200. More
Service dept and mechanics These guys are great, needed help with a water pump, they were quick to respond, professional and the service advisor and mechanic were awesome. The m These guys are great, needed help with a water pump, they were quick to respond, professional and the service advisor and mechanic were awesome. The mechanic was experienced and knows his craft. They earned our future business! More
Just like family I'll start by saying I hate buying cars at a dealership with the stereotype that they have. From my initial inquiry about a car I saw online, I hung I'll start by saying I hate buying cars at a dealership with the stereotype that they have. From my initial inquiry about a car I saw online, I hung up the phone and told my husband that I thought I would buy a car from them just because that initial phone call was so different than all the other dealerships. They are prompt, friendly, knowledgeable, honest, and truly made you feel like part of their family. Toria was phenomenal to work with, listened to our desires, didn't pressure us, and made whole experience smooth and stress free. I can honestly say I've never bought a car before with such down to earth service. They are above and beyond in all areas. The 7 hour drive round trip to buy a car from them was definitely worth it! More
My new Ford Escape This was hands down the best car buying experience ever. I am retired and I went to get my perhaps last car so it had to be perfect and affordable. I This was hands down the best car buying experience ever. I am retired and I went to get my perhaps last car so it had to be perfect and affordable. I told them what I wanted on my car and what I wanted to pay. I got everything I wanted for the right price. Thank you Jimmy. You truly cared. Thank you Ralph. I have never had a dealership owner that checked in with me so often to make sure everything was going well. Thank you Toria for listening and following through to make sure I got what I wanted. Lastly, I am a senior with a health condition and they bent over backwards to make sure no germs came anywhere near me. Everyone was masked and clean. They truly care! More
Great experience with everyone on their staff, very straight forward and to the point. I found them very willing to work with me to find the truck that was right for me. straight forward and to the point. I found them very willing to work with me to find the truck that was right for me. More