Stearns Ford Inc.

My visit to Sterns was spectacular. Had the car we wanted, reached a good deal quickly, and the salesman(G) and the general manager (Mr. C) were great to deal with. I will recommend Ste Had the car we wanted, reached a good deal quickly, and the salesman(G) and the general manager (Mr. C) were great to deal with. I will recommend Sterns to my friends. Jim H More

We had an excellent experience at Stearns working with Jesse Mayo. He made the entire experience easy from start to finish. We had our children with us and he helped to make the process as quick as poss Jesse Mayo. He made the entire experience easy from start to finish. We had our children with us and he helped to make the process as quick as possible. We can’t say enough great things about Jesse! Such a pleasure to work with. We also had the pleasure of working with Ray Deegan and again our experience was top notch. What a wonderful car buying experience! More

We are very pleased with the helpfulness of personnel in attending to our needs at Stearns. All aspects of the sales process went smoothly and we recommend Stearns to anyone. attending to our needs at Stearns. All aspects of the sales process went smoothly and we recommend Stearns to anyone. More

I purchased a used vehicle from Stearns Ford and the experience was painless and fast, they drove the 2017 Jeep Cherokee to my home in Florida to deliver it plus the car was as exactly advertised online experience was painless and fast, they drove the 2017 Jeep Cherokee to my home in Florida to deliver it plus the car was as exactly advertised online. I was very pleased with the entire experience. Regards, Michael O'Neil More

Would I recommend this dealership? I don't know for sure, but having vehicles online that aren't really available are a red flag to me. I picked out a vehicle that we really wanted. I don't know for sure, but having vehicles online that aren't really available are a red flag to me. I picked out a vehicle that we really wanted. We made an appointment to see it and I sent pictures and information of my vehicle for trade in. They messaged me the next morning to confirm and I did confirm but thought I should call to get vocal confirmation. I called back right before we were to leave and was told that they had sold the vehicle so we canceled the appointment. I started getting messages asking if I was coming and when i told them that the vehicle we wanted was sold they said that they had others to look at. Apparently, the vehicle was sold days before and they "forgot" to take it down. If you want to see a vehicle there, make sure it's in stock before you drive out there or make an appointment. It would have been a 2 hr drive for us... They seemed very nice but we were unable to do business. More

Charles the manager is terrible. He will sell you things you don’t need or want. When you ask about them he will avoid answering your questions. I was also charged for a resist all p He will sell you things you don’t need or want. When you ask about them he will avoid answering your questions. I was also charged for a resist all package that was already on the vehicle. I feel like I was manipulated and taken advantage of. When I asked about a hole in the seat I was told to make a claim with resist all. Come to find out that it’s not covered and the package is not what was sold to me. Let alone I said I didn’t need it but they said it was already installed. Shouldn’t that be part of the sales price then? Why did I pay extra for it? But when you ask a question you don’t get an answer. He said to bring it in and he will have his upholstery guy take care of it as well as get it detailed since that was never done either. Well I went in and sat for an hour only to be presented with an inspection bill for the vehicle I traded in. When I refused to pay that he said do you want your seat fixed? I had enough of his manipulation and lies and took my truck and left without ANYTHING being done. This is the 4th vehicle we have purchased there and the last! That man is not a nice person and he’s manipulative and dishonest. More

Although I really really wanted a red or blue vehicle Stephanie found us a white Escape that is perfect for our needs. All the folks we met at Stearns Ford were excellent to work with. Stephanie found us a white Escape that is perfect for our needs. All the folks we met at Stearns Ford were excellent to work with. More

Great Work! Answered all my questions! Patient and honest! Pleasant attitude! Full Explanations. Paperwork for next tire purchase! Answered all my questions! Patient and honest! Pleasant attitude! Full Explanations. Paperwork for next tire purchase! More

Everyone was very helpful. Great experience! It was nice to work with female sales agent. Sometimes the male agents at other dealerships don't work well with a woman purchasi Great experience! It was nice to work with female sales agent. Sometimes the male agents at other dealerships don't work well with a woman purchasing a car. More

My mother dropped off her car for repairs in December 2022. They told her that it would take a month because the part she needed was on back order. The repair to her car was still under warranty, but the 2022. They told her that it would take a month because the part she needed was on back order. The repair to her car was still under warranty, but the catch was she had to leave the car there. It is now March 18, 2023 and her car is still there. The back order part came in over a month ago. Every time my mother calls they tell her maybe at the end of the week. She has since made 3 car payments on a car that is still sitting on their lot. She also is paying car insurance and they didn’t even offer her a courtesy car. I wonder if they do all their costumers the same way! More