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Stearns Ford Inc.

Burlington, NC

4.0
186 Reviews

602 Alamance Rd

Burlington, NC

27215

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Showing 186 reviews

November 03, 2022

Great service department,fast,friendly! I recommend them for all your service needs.The first place i call. More

by adrianleath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
September 29, 2022

Dealership has had my car on and off since April it is now September. They had it at times for 3 weeks straight. After spending $900 on air conditioning it still doesn't work. They said I could spend $900 More

by TROYNCOLE
Recommend Dealer
No
Employees Worked With
Not gonna name people
June 02, 2022

Took my car to the service dept to check it out hooked it to the code finder and told me the same thing I found out from autozonr for free and then charged 160.00 dollars negative 40 stars!!!!! More

by Sherrit14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
April 28, 2022

They communicated with me very well. Fixed all problems they could at the time. Will be going back as soon as parts arrive. More

by Sharkht83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven or Brad I think
April 21, 2022

Great group of people that put the customer first. I would recommend Stearns Ford to everyone who wants a hassle free car buying experience. More

by rhef01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
December 02, 2021

Always get great service with Stearns Ford. Lisa and get team do a very good jon. More

by Billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ott
September 09, 2021

My car was posted on Facebook for sale, a very nice salesperson contacted me, she made me a fair offer, the dealership drove 3 hours to pick up my car. They were very nice and professional. I would r More

by Aondrea Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Moore
July 21, 2021

Had my car for 3 months on a chip recall, no loaner car, just excuses! DoNot buy a car from these folks! SteRns Ford Sucks! More

by Jdweist
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa
June 29, 2021

The service department SUCKS, came in for the radiator hoses, fan clutch and serpentine belt to be replaced and they changed 2 of the 3 More

by Stevecapps69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Bigelow
June 12, 2021

The worst auto dealership I have ever tried to do business with. Poor service, poor repairs and the mechanics don't seem to care about doing quality work. The shop is a total wreck and very unorganiz More

by machinetechinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
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