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Steet Ponte Chevrolet Inc.
Herkimer, NY
23 Reviews
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23 Reviews of Steet Ponte Chevrolet Inc.
March 19, 2019
rip off I have been to two of their dealers and received unfair service. They fixed the wrong headlight shield. I told the service man that my left front head I have been to two of their dealers and received unfair service. They fixed the wrong headlight shield. I told the service man that my left front headlight shield was misted over from the inside and needed fixing. The service man came out and I showed him the shield and was quoted almost 500 dollars because the whole front of the car needed to be replaced. The work was done and all seemed fine. A year later I went back because the shield was misted over again. Their records showed that they replaced the left front shield which is what mechanics refer to as driver side left front. Since I am not a mechanic I referred to the left front by viewing facing the vehicle. Why would an intelligent mechanic replace a part that looked okay? Don't they look at what they are fixing and realize that something is wrong with the order? Another time years ago with a different vehicle I went to the dealer for an oil change. I said I needed new windshield wipers and was astonished at the high price. However I paid the bill and at some point realized why my bill was so high. I said windshield wipers when the term should have been just the rubber blades. Back then you could just purchase just the blades. Why wouldn't their service man question replacing the entire mechanisms when they obviously work fine and say miss you must mean the rubber blades. Nope. Also sold me four tires that never made it through the summer. More
by Cindy 123
Employees Worked With
I don't remember their names.
Helpful October 07, 2018
Friendly staff I enjoy visiting and working with the staff at this dealership. I have been trading with them for over 20 years. I have no complaints with anyone. I enjoy visiting and working with the staff at this dealership. I have been trading with them for over 20 years. I have no complaints with anyone. More
by Rocas
Employees Worked With
Matt Grabski, Matt Kane.
September 10, 2018
First service on my new Traverse. My first service went well. The oil was changed and tires were rotated in no time at all! Everyone I encountered was polite and professional. My first service went well. The oil was changed and tires were rotated in no time at all! Everyone I encountered was polite and professional. More
by sued2018traverse
Employees Worked With
Patrick
July 18, 2018
Honest Bob I’d like to personal thank Bob Rogers for going above and beyond with every question I had pertaining to my new pickup. I’d also like to thank Dan Bro I’d like to personal thank Bob Rogers for going above and beyond with every question I had pertaining to my new pickup. I’d also like to thank Dan Brown as well. Another great sales person who actually cares about the customer after the sale. It’s nice to know there are people in the automotive sales business that want there customers happy. More
by bigmackB61
Employees Worked With
Bob Rogers Dan Brown
July 02, 2018
The carbon buildup will take a while to go away. I have changed where I gas up to help resolve the knocking noise on engine start up, as recommended by Phil Gwynn. Phil has always been great to to d I have changed where I gas up to help resolve the knocking noise on engine start up, as recommended by Phil Gwynn. Phil has always been great to to deal with. More
by Chevy 2014
Employees Worked With
Ron and Phil
June 05, 2018
Dan Brown was great to work with. We enjoyed the purchase. Great experience from all employees contacted. Dan was very easy to talk to. Steve found me a great deal. John helped with finance. Dan Steve and John Great experience from all employees contacted. Dan was very easy to talk to. Steve found me a great deal. John helped with finance. Dan Steve and John...thank you More
by Paulandlynne
Employees Worked With
Dan Brown
April 25, 2018
Excellent all the way to the delivery of the 2018 Silverado Excellent experience from the beginning to delivery of the new truck. Bob Rogers was really great to work with and made the purchase run smoothly. Excellent experience from the beginning to delivery of the new truck. Bob Rogers was really great to work with and made the purchase run smoothly. More
by Dick4851
Employees Worked With
Bob Rogers and Jeff Havel at Steet Ponte Toyota in Johnstown who referred me to Bob Rogers
February 12, 2018
Absolutely the best place to buy or lease a chevy The owners are hands on at this dealership. They take the time to make your experience the best it can be. I highly recommended STEET Ponte Chevy The owners are hands on at this dealership. They take the time to make your experience the best it can be. I highly recommended STEET Ponte Chevy More
by Silverado
Employees Worked With
Dan Brown
January 30, 2018
Purchase Dan was easy to work with and went out of his way to accommodate. Came back because Dan helped with my past purchase and lease. Dan was easy to work with and went out of his way to accommodate. Came back because Dan helped with my past purchase and lease. More
by 2018
Employees Worked With
Dan Brown
November 03, 2017
Always a pleasant experience Whenever I have need for service, I find that the staff always courteous and most helpful and thoroughly explain the problem to arrive at a satisfacto Whenever I have need for service, I find that the staff always courteous and most helpful and thoroughly explain the problem to arrive at a satisfactory solution. More
by amyk
Employees Worked With
Phil
