Sterling Acura of Austin

Oil change Was informed of the time it would take to complete the service & was on target. It was also recommended that I replace the air filter. Was informed of the time it would take to complete the service & was on target. It was also recommended that I replace the air filter. More

Always First Class Sterling Acura has always done a great job taking care of my car and getting a wash and vacuum at the end is a nice touch. I was a walk-in and they to Sterling Acura has always done a great job taking care of my car and getting a wash and vacuum at the end is a nice touch. I was a walk-in and they took my car right away and were finished in less time then estimated. My only suggestion would to update the Owner's Maintenance Record with the work done during each visit since I keep mine with the car. I find that is an easier and faster way to see what work has been done in the past instead of going through all of the statement sheets you get at the end of each visit. I always have Sterling done any work on my car that is needed. Keep up the good work. More

Outstanding Care They worked with me and my schedule. We're informative and helpful every step. Not pressured on anything made it more comfertible. Thank you all. They worked with me and my schedule. We're informative and helpful every step. Not pressured on anything made it more comfertible. Thank you all. More

Warranty service I purchased from Gunn in San Antonio but use Stirling from here on out. Why? Superior service, grateful attitude toward the customers, willingness to I purchased from Gunn in San Antonio but use Stirling from here on out. Why? Superior service, grateful attitude toward the customers, willingness to listen to customers and just an all around pleasant experience. When you buy a vehicle, it is a big expense. These folks understand and appreciate that fact and treat you accordingly. The way it should be done. More

Fabulous dealership I have enjoyed leasing with Sterling Acura. I am in my 3rd lease and must say that everyone from sales to service are a pleasure to work with. They I have enjoyed leasing with Sterling Acura. I am in my 3rd lease and must say that everyone from sales to service are a pleasure to work with. They are helpful, courteous and pleasant to be around. The showroom is top of the line for comfort and convenience. More

Full disclosure of issues and service options Appreciate the discussion of issues ahead of work beginning. We also talked about phasing the repair in two steps so the expense is spread out over tw Appreciate the discussion of issues ahead of work beginning. We also talked about phasing the repair in two steps so the expense is spread out over two months. More

Service consultant outstanding Mark Benitez did an outstanding job of communicating with me throughout the issue on our Mdx he stayed with the problem until it was resolved and we Mark Benitez did an outstanding job of communicating with me throughout the issue on our Mdx he stayed with the problem until it was resolved and we felt confident that it would be fixed one way or another More

Excellent Service I took my car in to have the timing belt changed. The pricing final price for this service was close to the estimate which was good. They gave me a lo I took my car in to have the timing belt changed. The pricing final price for this service was close to the estimate which was good. They gave me a loaner car so I would still have reliable transportation and everyone in the service department was friendly. More

An excellent experience I brought my car in because I had several warning lights flashing on my instrument panel. The Service Team was very friendly and helpful when I arrive I brought my car in because I had several warning lights flashing on my instrument panel. The Service Team was very friendly and helpful when I arrived. They diagnosed the problem, got it fixed and got me on my way in about an hour. Everything went very smoothly and I couldn’t be more pleased. More

Was very satisfied with the service I received I love the fact that I never need an appointment and never have to wait too long.Everyone is very helpful .Im very satisfied with the overall service I love the fact that I never need an appointment and never have to wait too long.Everyone is very helpful .Im very satisfied with the overall service I receive. More