Sterling Acura of Austin

Exceptional care and well taken care of! Sterling Acura has always given me the trust and confidence when servicing my vehicle. I chose them and have stuck with them since 2010 because of the Sterling Acura has always given me the trust and confidence when servicing my vehicle. I chose them and have stuck with them since 2010 because of their outstanding service and related caring and considerate accomodations! More

Leased a new rdx Great cooperation from mgmt and sales staffs impressed with all I came in contact with during my visits. Great dealer ship first class operation alw Great cooperation from mgmt and sales staffs impressed with all I came in contact with during my visits. Great dealer ship first class operation always enjoy my visits there More

Professional quality in minimum time ! Quick regular service without appointment. Minor interior flawed part ordered, received, installed two days later! Jonathan was not upset with the f Quick regular service without appointment. Minor interior flawed part ordered, received, installed two days later! Jonathan was not upset with the flawed part issue and calmly reassured me that his dealership would quickly resolve the problem. Outstanding !! More

1st service on my RDX Jonathan Caldwell was the service person who took care of me. He was very polite and professional answered my questions. Jonathan explained the char Jonathan Caldwell was the service person who took care of me. He was very polite and professional answered my questions. Jonathan explained the charges and what was going to be done to my car. He also had the Crystal Fusion re-applied during the car wash. Once the service was completed Jonathan went over The findings with me and made sure I understood. The wait while my car was being serviced and washed was surprisingly short. The waiting area is very comfortable and clean; thank you for that. More

Professional Mitchell got me in on a Friday morning and got me out the same day even though it was mid morning before I dropped it off. Mitchell got me in on a Friday morning and got me out the same day even though it was mid morning before I dropped it off. More

Excellent Customer Service I have been looking for a new vehicle for a few months. The Acura RDX caught my eye. After some careful consideration regarding my finances, I came in I have been looking for a new vehicle for a few months. The Acura RDX caught my eye. After some careful consideration regarding my finances, I came into Sterling Acura of Austin. I was greeted by their pleasant receptionist whom paged one of their sales specialists, Ruben. He provided excellent customer service throughout the entire process. He truly had my best interest in mind. From the beginning he listened to what I had to say, answered all my questions, provided constructive feedback, was very informative, and very patient. When it came time to "make the deal" he again showed professionalism and remained true to his word of helping me get the best deal possible. I am very pleased with all the staff at Sterling Acura of Austin. I look forward to continuing doing business with them and would recommend them to anyone looking for a new vehicle. More

Gotta Love 'Em!!!! 💯😍👍🏾 Greatest car purchase experience ever! From the greeter to the sales rep and manager to the financial officer, the customer service was 2nd to none. I Greatest car purchase experience ever! From the greeter to the sales rep and manager to the financial officer, the customer service was 2nd to none. In fact, it was the customer service of everyone involved that sealed the deal for me. I will definitely look to Sterling Acura for future purchases and recommendation to others. More

Great customer service as always Everyone always speaks and makes sure someone is helping you. Courteous and fast. Facility nice and tidy. I drive from north Austin because of the ou Everyone always speaks and makes sure someone is helping you. Courteous and fast. Facility nice and tidy. I drive from north Austin because of the outstanding service I receive. I refuse to go to other location because the manager walked past me three times and never once spoke. Horrible customer service More

Great dealership! Highly recommend this dealership! Very friendly, curtious and professional. Jonathan is great to work with. Provides updates to keep you informed and Highly recommend this dealership! Very friendly, curtious and professional. Jonathan is great to work with. Provides updates to keep you informed and is very knowledgeable. More

Purchased CPO RDX. Mainly communicated thru e sales We drove from almost 4 hours away to purchase a CPO RDX AWD with the package we wanted. There were none available at the time in our DFW metroplex. Co We drove from almost 4 hours away to purchase a CPO RDX AWD with the package we wanted. There were none available at the time in our DFW metroplex. Communicated mostly with Ben via e sales until day of purchase when we dealt with Tonya. Everything went smoothly. Everyone was accommodating to our schedule. I don't think they were quite ready for us when we arrived - like I expected paperwork to be somewhat ready since we had already agreed upon a price and we had put a deposit down and we had completed credit app, but I guess they have to try to sell you all the extras and so they won't do it ahead of time. Overall though, deal went very smoothly and took about 3 hours including test drive of the car and set up of seats/mirror positions linked to key fobs, some preliminary programming of contacts, etc. I would definitely look at Sterling first if I lived in the Austin area. More