Sterling Heights Dodge Chrysler Jeep Ram

Very professional, friendly and courteous staff. The salesman was very friendly and very helpful in selecting the new vehicle we needed. Very knowledgeable about the vehicle features and how they f The salesman was very friendly and very helpful in selecting the new vehicle we needed. Very knowledgeable about the vehicle features and how they function. Very helpful with the complete process of trading in a vehicle and then financing the new vehicle. The dealership also gave us a very fair price on our trade in vehicle. More

Great experience Very knowledgeable on the Ram trucks and Brian worked with me to select the best truck at.a price I could afford. Only issue was the delay in processi Very knowledgeable on the Ram trucks and Brian worked with me to select the best truck at.a price I could afford. Only issue was the delay in processing the paper when I picked up the car due to the new computer system. More

The right sales person makes a difference. My sales person, Chris Bressler, was the best. After the experience I had at two other Chrysler dealerships, I was about to switch my loyalty to anoth My sales person, Chris Bressler, was the best. After the experience I had at two other Chrysler dealerships, I was about to switch my loyalty to another auto company all together. Deciding to give Chrysler one more shot, I called Sterling Heights Dodge Chrysler Jeep Ram and came in contact with Christopher. He was professional, informative and patient. Christopher restored my loyalty to Chrysler!! More

Great job !! got in and they took care of everything right away. There waiting room was clean and had drinks and snacks, and tv. it was next to the showroom so you got in and they took care of everything right away. There waiting room was clean and had drinks and snacks, and tv. it was next to the showroom so you could look at the other vehicles if you chose to , comfortable seating , phone and laptop ports to use. When your vehicle is ready they come and get you personally and don't call your name over a pa system . They even washed my truck !! Keep up the good work !!! More

Great Experience My Salesman Mark D actually listened to what I wanted and only showed me vehicles that were in my price range, walked me through the process, and made My Salesman Mark D actually listened to what I wanted and only showed me vehicles that were in my price range, walked me through the process, and made the experience easy. I would definitely recommend Sterling Heights DCJR to anyone looking for a new vehicle. More

Great helpful service Gary was helpful when wanting to purchase my new Jeep! He was patient and explained every detail of the new vehicle before driving off the lot! It was Gary was helpful when wanting to purchase my new Jeep! He was patient and explained every detail of the new vehicle before driving off the lot! It was a very pleasant experience! More

Easy and smooth process, Sal is the best Easy and smooth process, Sal is the best. Everybody was patient and happy to help. I highly recommend this dealership to get the best service and awe Easy and smooth process, Sal is the best. Everybody was patient and happy to help. I highly recommend this dealership to get the best service and awesome deals. More

Bill Reed was fantastic!!!! Bill went above and beyond for us. He is such an awesome person and truly cares about his customers! It was such a pleasure to do business with him. Bill went above and beyond for us. He is such an awesome person and truly cares about his customers! It was such a pleasure to do business with him. More

Refusing to fix Have been to this service department a few time, the first time they scratched my truck , then they did a xxxxty job when they repainted it. Have had Have been to this service department a few time, the first time they scratched my truck , then they did a xxxxty job when they repainted it. Have had my truck in for numerous complaints about the radio. And they refuse to replace it because it's not actually acting up they day I bring it. Because the problem comes and goes. Staff is friendly. But that's about it. More

Service guy didn't know any info, ask us about our car. A little concern on lack of knowledge this person had. Asked us info on the car when other dealers just plug in a cartage and found what they needed. A little concern on lack of knowledge this person had. Asked us info on the car when other dealers just plug in a cartage and found what they needed. . More