Sterling Heights Dodge Chrysler Jeep Ram

Oil change review Not too pleased with this visit. Waiting time was longer than expected. The new oil change sticker was put over old one instead of removing it. Winds Not too pleased with this visit. Waiting time was longer than expected. The new oil change sticker was put over old one instead of removing it. Windshield washer solvent was not topped off. More

Warranty Went in and talked to Bill in regards to purchasing an extended warranty for my Promaster, and he gave me the best price and best terms I could find. Went in and talked to Bill in regards to purchasing an extended warranty for my Promaster, and he gave me the best price and best terms I could find. More

The salesman was great My service from the salesman Gary was great. But then retailers that fixed up my new lease didn't do a good evaluation on the vehicle before they gave My service from the salesman Gary was great. But then retailers that fixed up my new lease didn't do a good evaluation on the vehicle before they gave it to me the truck bed was dirty before they put the bed liner on did not clean it first. The Truck was in a storage lot before the brought it to me. After waiting 4hours I finally get the truck. I get 10 minutes from the dealership after truck was in my possession and my rear tire is low on air so I fill it up. The next day it's low again. So I call they have me bring it in and they tell me there was a nail in the tire and all theyre gonna do is plug the hole. I should have gotten a new tire! So beware if you car or truck is not on the lot and it's in storage make sure they inspect the wheels cuz the didn't do mine! More

Great Job The service department was great, but a repair that was suppose to be around an hour actually took 3 hours. Three hours is a long time to wait. The service department was great, but a repair that was suppose to be around an hour actually took 3 hours. Three hours is a long time to wait. More

Broke Down on my way to North for the week I want to thank the service department and the mechanic that service my vehicle when my ram was full of coolers and food headed for the north within I want to thank the service department and the mechanic that service my vehicle when my ram was full of coolers and food headed for the north within an hour paperwork included I was back on the road and on my way More

Always a pleasure I have been buying by cars/trucks from John Spica since 2002. Must be doing something right. My kids have also purchased thru John Spica. I have been buying by cars/trucks from John Spica since 2002. Must be doing something right. My kids have also purchased thru John Spica. More

Oil Change The visit went fine. I normally go to Milosch’s Chrysler Jeep in Lake Orion for my oil changes. When you go through their Express lane oil change they The visit went fine. I normally go to Milosch’s Chrysler Jeep in Lake Orion for my oil changes. When you go through their Express lane oil change they wash your car before you get it back. They also supply you with a very detailed sheet with a car on it. It shows brake wear, tire wear remaining and allot more information. Unfortunately your dealership does not. I will go to Milosch’s from now on. More

The body shop. The body shop manager Joe. He was very helpful. Explained the whole works that had to be done. Timing on the repairs was right on. The car looks fanta The body shop manager Joe. He was very helpful. Explained the whole works that had to be done. Timing on the repairs was right on. The car looks fantastic. More

Lease of 2019 Ram 1500 Steve Muir was excellent to work with. I let him know what color and features I wanted, and he did the rest. Excellent customer service. Steve Muir was excellent to work with. I let him know what color and features I wanted, and he did the rest. Excellent customer service. More

Slow service, could not get out of parking lot Not great, the service took twice as long as expected, I couldn't hear the PA call since the TV was so loud, then after finally getting my truck back Not great, the service took twice as long as expected, I couldn't hear the PA call since the TV was so loud, then after finally getting my truck back I couldnt maneuver out of the lot More