
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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oil change. windshield chip repair ,tire rotation thank you for you quick help on my vehicle small issues. Once again thanks for the quick service for the vehicle.p.s. the waiting area is quite comfor thank you for you quick help on my vehicle small issues. Once again thanks for the quick service for the vehicle.p.s. the waiting area is quite comfortable. More
Best Jeep Service Center After having a couple bad experiences with CDJ service centers near my residence I decided to take my Jeep Renegade back for some warranty repairs at After having a couple bad experiences with CDJ service centers near my residence I decided to take my Jeep Renegade back for some warranty repairs at the dealership I purchased it from. Wafaa was my service advisor and she explained to me what was going on and actually seemed to care about resolving my issues. She was fantastic to work with! They took care of the issue with my passive entry without any problems and even provided me with a loaner car (for no charge!) to use while they had to troubleshoot the issue I was having until they finally resolved it. They didn’t even charge me for the gas I used after forgetting to fill up before my return. The customer service at Sterling Heights Dodge was a HUGE improvement over the other dealership I used in the past. More
Dodge Journey Lease Dealership was very clean, staff was amazing. Great service from Joe Clement. He was extremely friendly and very knowledgeable. He took his time an Dealership was very clean, staff was amazing. Great service from Joe Clement. He was extremely friendly and very knowledgeable. He took his time and explained the vehicle and the financing to us. Great guy! More
New Truck Purchase Courteous, friendly, will recommend too family and friends. I leased a 2019 Ram 1500 and went in the dealership and got what I needed and wanted. Courteous, friendly, will recommend too family and friends. I leased a 2019 Ram 1500 and went in the dealership and got what I needed and wanted. More
Customer service Salesman knowledgeable, polite. Timely customer service . More options sold than interested in. Very disappointed that new vehicle leased not fill Salesman knowledgeable, polite. Timely customer service . More options sold than interested in. Very disappointed that new vehicle leased not filled up upon pick up of vehicle More
On third attempt I brought my car in for having no heat on passenger side. First it was diagnosed being (most expensive problem) the heater core. Then two days later I brought my car in for having no heat on passenger side. First it was diagnosed being (most expensive problem) the heater core. Then two days later no heat again. This time I’m told system needs to be flushed....at my expense. A few days after that, no heat again. This time I called Chrysler. I went to dealer telling service advisor what Chrysler told me to tell them. He just sat there with a smirk on his face. He wasn’t going to call Chrysler so I pulled my phone out and called. He just sat there then saying it was a new problem and kept smirking. After having vehicle for four days the heater core was replaced again. Did I really need the flush then? Any compensation for my inconvenience....not from dealership. More
Lease turn in. My 2 year lease was up and I was looking for a specific vehicle which was located over 200 miles away in a different state. The vehicle was delivered My 2 year lease was up and I was looking for a specific vehicle which was located over 200 miles away in a different state. The vehicle was delivered to me in one week. More
Cherokee Sales person was very responsive and efficient. Car was ready as promised and went over features of car very well. He was friendly and made me feel Sales person was very responsive and efficient. Car was ready as promised and went over features of car very well. He was friendly and made me feel comfortable. More
Great Experience I honestly loved my experience with the Sterling Heights dealership! Gary did a great job helping us and giving us all the information we needed! Gary I honestly loved my experience with the Sterling Heights dealership! Gary did a great job helping us and giving us all the information we needed! Gary is the best, we found our new family salesman! Thank you! More
Great Joe was very detailed and descriptive when offering several vehicles to me. Very nice guy that took great care of me. I would recommend him to a frien Joe was very detailed and descriptive when offering several vehicles to me. Very nice guy that took great care of me. I would recommend him to a friend for sure! More