Sterling Heights Dodge Chrysler Jeep Ram

Jeep wrangler 1st maintainence service. Fantastic reception. Everything was already documented, personnel explained to me whatbthey were going to do & they done exactly what they said theybw Fantastic reception. Everything was already documented, personnel explained to me whatbthey were going to do & they done exactly what they said theybwould. Very good experience. More

Great experience with Joe Clement I had a great experience with Joe Clement as he helped me with leasing a Jeep Cherokee Trailhawk. He is very transparent and genuine. I recommend him I had a great experience with Joe Clement as he helped me with leasing a Jeep Cherokee Trailhawk. He is very transparent and genuine. I recommend him to every single care buyer out there. More

Forgot to air up tires. Excellent service, polite staff, in & out in less than 40 minutes . Probably an oversight, technician forgot to air up tires. No biggie, people forget Excellent service, polite staff, in & out in less than 40 minutes . Probably an oversight, technician forgot to air up tires. No biggie, people forget. We love Sterling Heights Dodge! More

Best dealership We have purchased and leased cars from Sterling Heights Dodge for over 8 years and have never had a bad experience. Gary Riashi is a pleasure to work We have purchased and leased cars from Sterling Heights Dodge for over 8 years and have never had a bad experience. Gary Riashi is a pleasure to work with, he is very helpful and explains and shows you everything about the vehicle. More

No Problems It was time to turn in my lease and get a new one. John Spica knew exactly what I wanted and always looks out for my best interests. He makes the pr It was time to turn in my lease and get a new one. John Spica knew exactly what I wanted and always looks out for my best interests. He makes the process easier with no hassle and is always willing to help. Every time I do business with SHDC, I'm never disappointed! More

A very satisfying experience!!! I don't recall the tall young salesman's name,but he was very thorough in explaining the entire signing process;I'm thoroughly satisfied with the leas I don't recall the tall young salesman's name,but he was very thorough in explaining the entire signing process;I'm thoroughly satisfied with the lease process including the vehicle' tutorial & function. Very truly yours, Robert Thompson More

Bad customer service Car towed there On Sunday Night had to call 3 times on Monday before any acknowledgment the car was at dealership. Gave me a very nice loaner, but no Car towed there On Sunday Night had to call 3 times on Monday before any acknowledgment the car was at dealership. Gave me a very nice loaner, but no contact about what was going on with my car. I had to repeatedly call and was told someone would get back to me. Wednesday morning I get a call I and was told they weren’t certified to work on a hybrid vehicle so I would half to find another dealership. They knew the vehicle was a hybrid on Monday morning the fact that no one in the service department knew that they could not work on it until one of the technicians actually looked at the car is simply unacceptable. The fact that they would have a car in their lot and no one would look at it for two days and then the customer would be left to figure out how to get it to another dealership is ridiculous. They may be good mechanics but their service department is run horribly. More

Easy to work with Salesman worked with me to get me the best deal. He showed my wife and I the best deal for the money we wanted to spend. Salesman worked with me to get me the best deal. He showed my wife and I the best deal for the money we wanted to spend. More

Quality people selling quality products I was quoted accurate prices via email. It made for a quick sale and best use of time for everyone involved. I’d recommend this dealership for anyone I was quoted accurate prices via email. It made for a quick sale and best use of time for everyone involved. I’d recommend this dealership for anyone in the car market. More

Very bad A rude guy who doesn't care about his costumers after sale! He refused to help me in many issues although I got 2 cars of him. Never deal with this de A rude guy who doesn't care about his costumers after sale! He refused to help me in many issues although I got 2 cars of him. Never deal with this dealership! More