Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sterling Heights Dodge Chrysler Jeep Ram - Service Center
Sterling Heights, MI
406 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
406 Reviews of Sterling Heights Dodge Chrysler Jeep Ram - Service Center
Sort by
April 18, 2024
Service is terrible. I was never contacted when my Jeep wax ready. I called service and the phone rang for nearly 7 minutes before someone answered. I was told my service I was never contacted when my Jeep wax ready. I called service and the phone rang for nearly 7 minutes before someone answered. I was told my service advisor was on vacation, and placed on hold another 4 minutes. Finally, someone in service answered, and I said I just needed to know if my vehicle was ready. More
by Tylampkin19
Employees Worked With
Lionel
Helpful April 17, 2024
Lionel ‘s service was good. But When we call service department go to check google reviews But When we call service department go to check google reviews More
by Ken
Employees Worked With
April 11, 2024
Lionel was very nice and professional to work with. The service was fast along with a very friendly atmosphere. I think for the first time oil change experience was a positive event. I look forward t The service was fast along with a very friendly atmosphere. I think for the first time oil change experience was a positive event. I look forward to working with him again. More
by marselp
Employees Worked With
Lionel from service department
March 30, 2024
Shelby Peace is 100% excellent in service and professionalism . She goes above and beyond her job to explain and make sure the customer is satisfied and understands and most of all is happy . professionalism . She goes above and beyond her job to explain and make sure the customer is satisfied and understands and most of all is happy . More
by walygatr
Employees Worked With
Stephen turcha
March 29, 2024
Lionel was very nice and professional to work with. He was efficient and had me shuttled back to my job within minutes of dropping off my vehicle. I look forward to working with him again. He was efficient and had me shuttled back to my job within minutes of dropping off my vehicle. I look forward to working with him again. More
by Lisajakuszanek
Employees Worked With
Lionel
March 22, 2024
Shelby Kaczor and Dave the Technician were terrific and speedy on the details and the problem with my jeep compass. speedy on the details and the problem with my jeep compass. More
by jsphmcqn
March 13, 2024
Sterling Heights Dodge is one of the best dealerships I have been to and the service people are the best have been to and the service people are the best More
by andrew salter
March 12, 2024
Quick turn around time, super friendly staff, and professional environment. The easiest experience at any dealership in town professional environment. The easiest experience at any dealership in town More
by cskeltis
March 12, 2024
Everyone was so friendly at the dealership. Nice and comfy waiting area with snacks & water. Nice and comfy waiting area with snacks & water. More
by Tenae919
