Back

Sterling McCall Acura

Houston, TX

4.8
960 Reviews

10455 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 960 reviews

February 14, 2025

For some reason even with an appointment was told it would take 2 hors for an oil change. Had to wait outside for at least 15 minutes before somebody came to check my vehicle in. More

by vijsob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 18, 2025 -

Sterling McCall Acura responded

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (713) 596-2300 so we may assist you in moving forward towards a resolution.

February 14, 2025

Great service department. Arrange Uber, made my life easy. David Gilbert was very helpful and kept me informed. More

by Pmiles54pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Feb 18, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2025

Sterling McCall Acura service department is efficient and always helpful. Setting up an appointment online is very easy. Changing the time and date of an appointment is very easy. Pricing for the services More

by skirtikarindia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Feb 17, 2025 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 10, 2025

David was awesome and very attentive. My experience was great at Sterling McCall Acura. I recommend asking for David Service Advisor. More

by Juanita.armstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 13, 2025 -

Sterling McCall Acura responded

Juanita, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 13, 2025 -

Juanita.armstead responded

David Gilbert is the Best!! Always very nice, helpful and knowledgeable.

February 09, 2025

Staff very courteous and listens carefully what customers tell. Particularly I’m impressed with Kaitlyn, she will do whatever work I want to get it done. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Feb 12, 2025 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with Kaitlyn and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2025

Antonio was very professional, knowledgeable, and kind during the process. He kept me informed and got me in a loaner vehicle seamlessly. More

by Courtney J in TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 12, 2025 -

Sterling McCall Acura responded

Hi Courtney, we're happy you found Antonio to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Very proffesional,staff with kind approach. My acura service was finish on time.No bad comme ts More

by dankag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 12, 2025 -

Sterling McCall Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

Antonio helped me schedule my first oil change and everything went great. The time estimate was met and they actually did more than I expected and rotated my tires. More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 12, 2025 -

Sterling McCall Acura responded

Hello Moe, thank you for your kind review; we are happy to pass along your comments to Antonio here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

Great service and my account manager was great. He told me about the future maintenance of the car More

by gtahtouh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Grecia Vega
Feb 12, 2025 -

Sterling McCall Acura responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 07, 2025

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of visiting Sterling McCall Acura, and I can't say enough good things about my experience, especially thanks to Trenisha Houston, my service consultant. From the More

by Fabian29r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston
Feb 12, 2025 -

Sterling McCall Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. We are always more than happy to assist you if anything else comes up. Take care!

...
11
...