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Sterling McCall Acura

Houston, TX

4.8
1,036 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,036 reviews

July 02, 2025

Great service department. Pratik is my go to service advisor and always treats me right. A+++++ More

by tseymour5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchaudhuri
July 01, 2025

The service representative was not very professional taking care of the customer needs. Very un happy about it More

by Tkidiculla
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 02, 2025 -

Sterling McCall Acura responded

My apologies that our service was not professional. Please feel free to contact me. My direct number is 713-596-2353. I will be reaching out to you. Thanks Wayne Simon Service Manager tsimon@sterlingmccallacura.com

June 29, 2025

Good service, very satisfied 👍. Customer care was excellent, took great care of me n my car More

by Farida faheem
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait le, Grecia Vega
Jun 30, 2025 -

Sterling McCall Acura responded

Hi Farida, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

Good customer service. . I highly recommend my service advisor, David Gilbert. Explains everything thoroughly and doesn’t push services. More

by lerndg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Jun 30, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2025

The service tech on my last visit, Justin, went over and above what was required when communicating with me about the repair status of my vehicle. He kept me informed every step of the way! More

by trevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Jun 26, 2025 -

Sterling McCall Acura responded

Hi Trevan, we're happy you found Justin to be so supportive during your experience here at Sterling McCall Acura. If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Brandy was very nice, friendly, and upfront. Offered some great options for my long term or short term needs. Service was quick! More

by alexmvo1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Jun 27, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

I had a very positive experience at the Acura dealership. From the moment I arrived, the customer service was excellent. I came in for an oil change and tire rotation, and Justin Jackson was the service advi More

by Jasmineedwards532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson , Grecia Vega
Jun 28, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

Antonio Mora was excellent, he was prepared for my arrival and made it a quick check-in. He went over everything and checked on the vehicle several times to make sure the team was moving smoothly to c More

by Mays1477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jun 28, 2025 -

Sterling McCall Acura responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 25, 2025

Overall, the service experience is second to none. Excellent communication with customers, timely repairs, and highest quality work! Kait was my service advisor and did an amazing job! It is hard to f More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le, Grecia Vega
Jun 26, 2025 -

Sterling McCall Acura responded

Hi Justin, thank you for your kind review; we are happy to pass your comments to Kait here at Sterling McCall Acura! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 23, 2025

We have been Acura only owners since 2000, and all of our Acuras have been serviced at Sterling McCall and its previous company at the SW 59 freeway location in Houston. We believe them to be honest and we h More

by Janis Rudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert deserves the 5 stars - I don't know who Grecia Vega is, Grecia Vega
Jun 25, 2025 -

Sterling McCall Acura responded

Hello Janis, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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