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Sterling McCall Acura

Houston, TX

4.8
960 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 960 reviews

January 28, 2025

Great. Able to schedule an appointment easily and at a convenient time for me. Also provided refreshments while waiting. More

by tltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 01, 2025 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

Did what they said they would do and had me out quick with my questions answered More

by Naddu83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 01, 2025 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 28, 2025

Great and timely service. got a fair explanation on the needed work and estimate. Of the repairs. More

by menashe.bareli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 01, 2025 -

Sterling McCall Acura responded

Hi Menashe, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2025

The service is outstanding! They always call me to schedule when it’s time. They are always so quick to attend me when I arrive. More

by Kory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Feb 01, 2025 -

Sterling McCall Acura responded

Hello Kory, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 27, 2025

Justin was efficient, friendly and kept me informed as to what was happening, the cost and when to expect the car to be ready. He gave A+ service. More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Feb 01, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. We hope you have a great day!

January 26, 2025

The service area is always quick and efficient when I need to go for maintenance. They took care of me when I recently went for a recall and scheduled maintenance. Thanks to my care team.! More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 01, 2025 -

Sterling McCall Acura responded

Hi Shawn, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 26, 2025

Very professional adviser, very courteous and helpful , the timing was perfect and the convenience of arranging my appointment and my transportation was also appreciated, Antonio was very nice and helpful More

by Arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Feb 01, 2025 -

Sterling McCall Acura responded

Hi Arturo, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

David Gilbert was extremely helpful and knowledgeable about what needed to be done with our 2016 MDX. Would highly recommend contacting David Gilbert with any service questions or concerns with your Acur More

by josh j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert in Service dept.
Feb 01, 2025 -

Sterling McCall Acura responded

Hi Josh, we're happy you found David to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

I give David a 5 star rating however the same problem I have had with the car which is the battery and the idle stop not working is still an issue and even more so than before I took it in. I will contact More

by Mdfeeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David in service 5 stars
Feb 01, 2025 -

Sterling McCall Acura responded

Good morning, Please feel free to contact me any time best to your convenience. I am really sorry to hear about your experience with the service. I will be glad to make it right for and to insure that your are getting world class customer service, if you would just give me an opportunity, please. Respectfully. Best regards, Valerian Kuznetsov General Manager 281-932-3850

January 23, 2025

Speaking from my experience I always get excellent service from this dealer mechanics, they review the cars and send me a video of what they doing to the car so you can see the report and make sure ev More

by Miguel j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jan 24, 2025 -

Sterling McCall Acura responded

Hi Miguel, we're happy you found Antonio to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

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