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Sterling McCall Acura

Houston, TX

4.8
961 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 961 reviews

January 08, 2025

The service people is very nice and patient to answer questions. Waiting area is clean. Good service! More

by qianyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Jan 10, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

Sterling McCall Acura never disappoints! Been working with the same service advisor since 2018. Christian Gonzalez consistently provides exceptional service by attentively listening to my co More

by Laddavanhso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Jan 10, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christian here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2025

Great service and delivered on time like promised. Can always count on Antonio for the best service More

by Ramirez.julian15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jan 10, 2025 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 06, 2025

The tech is very nice and helpful. The service is very professional and fast. I have very good experience there. More

by Tran Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jan 08, 2025 -

Sterling McCall Acura responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

My passenger window was broken on Dec 24 and I immediately went to the dealership. While the service dept was closed, Moe of the sales team helped me put my car in a service area and took my keys. More

by John Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David García
Jan 05, 2025 -

Sterling McCall Acura responded

Hello John, thank you for sharing your experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

Service associates ensured that my recall was handled promptly. Service was professional, thorough and friendly. More

by 53stewart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Caitlin
Jan 05, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Great service as always by sterling mccall Acura service center and by Christian Gonzalez, thank you. More

by Omad420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Jan 06, 2025 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Seemed like once the sale was made there was a laxadazy approach towards having the vehicle ready, the interior wasn't cleaned and there was a fourth of gas left in the tank. More

by jmallory45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
D. Tran, Grecia Vega
Jan 07, 2025 -

Sterling McCall Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

January 03, 2025

Very pleased with this dealership, I purchased my second car from them and the service has been excellent as well. More

by Kensamu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mad M Oweineh
Jan 05, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Awesome service Antonio M gave great attention and detail to the service of my car More

by Linders17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Moro
Jan 05, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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